Job Description:
• Manage an agile backlog by balancing feedback from stakeholders and prioritizing projects based on business needs.
• Identify and remediate UX/UI bottlenecks that impede usability, ensuring a seamless customer experience.
• Project manages across departments and acts as primary contact with developers, facilitating dialogue with key stakeholders to ensure successful and timely project launches.
• Gather and prioritize requirements from stakeholders and customers.
• Champion features that bring the most value to our customers in support of our company's retention goals.
• Utilize product/project management software to track progress and deliverables.
• Analyze product performance and user feedback to inform improvements.
• Ensure alignment with business objectives and customer needs.
• Present product updates and recommendations to senior management.
• Stay current on industry trends and best practices in digital product management.
Requirements:
• 5+ years in Product Ownership or Product Management in an Agile software development environment, preferably within the telecommunications, mobile or fiber to the home industries
• Bachelor's degree in Business Analytics, Information Technology, Project Management, or a related field.
• Proven hands-on experience in software product management/ownership
• Experience with B2B/B2C mobile applications and optimization
• Strong understanding of mobile application frameworks
• Experience with APIs, payment processing, and developing customer-focused self-service applications
• Experience with product/project management software (e.g., Azure DevOps)
• Experience in cable/broadband industry (nice to have, not required)
• Excellent communication, organizational, and problem-solving skills
• Ability to work effectively in a cross-functional fast-paced, dynamic environment.
Benefits:
• Medical, dental, and vision plans – start when you start!
• Life insurance (self, spouse, children)
• Paid time off (vacation, holiday, and personal/sick days)
• 401(k) - 100% company match starts day 1 of employment (up to 5% of eligible compensation)
• Group Legal plan with Identity Theft Protection
• Additional Perks Tuition reimbursement (up to $5,250 on 1st year)
• Annual community support to various organizations across the U.S.
• Associate recognition & awards programs
• Advancement opportunities
• Collaborative work environment
• FREE Cable One services for associates who live in a serviceable area
• Remote Access to select premium channels