About fishbat fishbat is a full-service digital marketing agency focused on delivering results through creative digital solutions. The company works with clients across diverse industries and uses an Agile approach to manage projects, coordinate teams, and respond to changing client needs.
With a fully remote work environment, regular team check-ins, and weekly planning sessions, fishbat emphasizes collaboration, accountability, and open communication across its teams.
About the Role fishbat is seeking an experienced Senior Digital Marketing Account Director & Project Manager to oversee client relationships, manage multiple projects, and lead a dedicated team of content creators and designers.
In this role, you’ll be responsible for coordinating digital marketing campaigns and content projects from planning through delivery. You’ll manage client communications, budgets, timelines, and deliverables while ensuring work meets quality standards and stays aligned with client objectives.
Working closely with the Director of Strategy, Program Director, and senior management, you’ll help guide project execution, review creative work, monitor campaign performance, and identify opportunities to improve team processes. The position requires a strong understanding of digital marketing, sound creative judgment, and the ability to manage competing priorities without losing sight of deadlines or client expectations.
Key Responsibilities
Client and Team Leadership
•Manage client relationships, team schedules, and assigned team members across multiple accounts.
•Oversee client communications through email, Asana, phone calls, and meetings.
•Prepare and present marketing reports, project status updates, performance summaries, and client presentations.
•Coordinate with internal teams, other departments, and management to keep projects aligned with client goals.
•Monitor budgets, team hours, project timelines, and deliverables.
•Plan and prioritize work within client retainers and statements of work (SOWs).
•Identify opportunities to improve team performance, workflows, and client service.
Project Management and Digital Campaigns
•Manage projects from initial planning through final delivery, including assigning tasks, tracking deliverables, reviewing quality, and meeting deadlines and budgets.
•Coordinate the work of team members, freelancers, and shared resources to keep projects on schedule.
•Review content and creative materials to ensure quality and consistency with client requirements.
•Collaborate with the Director of Strategy on marketing projects and strategic initiatives.
•Work with internal teams to develop, design, and implement marketing deliverables.
•Track delegated tasks, follow up on outstanding work, and communicate progress or potential delays.
•Prepare campaign metrics reports and provide insights into marketing performance.
•Ensure brand guidelines and standards are followed across client deliverables.
•Oversee the development of marketing content, including whitepapers, e-books, blog posts, social media content, and digital advertising campaigns.
Required Qualifications
•At least 5 years of digital marketing experience in an agency setting, working across diverse industries.
•Bachelor’s degree in Business, Marketing, Communications, or a related field.
•Demonstrated success in client relationship management and project management.
•Strong organizational skills and the ability to manage multiple accounts, projects, and deadlines.
•Excellent written and verbal communication skills, including confidence communicating with clients by phone and in meetings.
•Creative judgment and the ability to recognize high-quality design and marketing content.
•Understanding of current digital media trends, analytics, and marketing tools.
•Hands-on experience with analytics, campaign reporting, and performance measurement.
•Familiarity with Google Analytics, Facebook Analytics, Twitter Analytics, or comparable analytics platforms.
•Experience setting client timelines, managing expectations, and coordinating project deliverables.
•Strong understanding of brand strategy, brand positioning, and how branding is applied in advertising.
•Ability to collaborate effectively with clients, creative teams, colleagues, and senior management.
Preferred Qualifications
•Experience using HubSpot.
•Familiarity with Asana or similar project management tools.
•Experience working in an Agile environment.
Work Environment
This is a fully remote position. fishbat uses daily team check-ins and weekly planning sessions to coordinate work, monitor progress, and keep teams connected. The successful candidate will be comfortable working independently while maintaining regular communication and accountability across a distributed team.