CyberClan provides enterprise security, and human response to small and midsize enterprises and channel partners through comprehensive risk assessment services, 24/7/365 managed detection and response services, and lightning-fast breach response. Formerly known as Network Test Labs established in Canada and specializing in vulnerability assessments and penetration testing in the gaming industry, CyberClan has grown from three employees in 2006 in one market to over 75 employees with clients in nine countries and offices in the Australia, Canada, United Kingdom, and United States as a leading Managed Services Provider.
Our mission is to make the online world a safer and more secure place by delivering sophisticated cybersecurity solutions in a highly personalized — and human — way.
The successful candidate will work closely with the Director of Global Incident Response Operations and with the IR Manager. The ideal candidate will have an energetic, can-do attitude and be comfortable working in a metrics-driven environment, delivering results and supporting team members.
Essential Functions
Responsible for supporting a wide number of technologies and being able to proficientlyperform advanced troubleshooting on the fly (packet captures, debugs, traffic analysis)
Work on the continued development of CIRT and Machine investigation lifecycles as part ofthe ongoing process to enhance IR capabilities; also provided significant contribution to therevision of Incident Response and Post Breach Remediation policies, procedures andprocess.
Responsible for developing and documenting Incident Response methods and guidelines forthe organizations
Perform live-endpoint investigation; including the identification and gathering of key forensicartifacts, offline investigation as needed and providing remediation actions as needed.
Implements and deploys an Incident Response focused ticketing system to improve incidenttracking, remediation and metrics for incidents worked.
Responsible for working with 3rd parties in order to assist with incident response, businessemail compromise, security breach, improve overall security, investigations,recommendations and remediation.
Developing and providing high-level technical reports in response to clients
Serve as a member of a 24x7/365 service delivery team that handles incident response, postbreach remediation, escalation, required to perform complex investigations and/ortroubleshooting and driving root cause to resolution.
Required Skills and Experience
Minimum 2-3 years of experience in DFIR
Experience in the deployment and management of EDR Technology
Experience with Security Technologies and NIST Framework
JDCERT_0011Version 1.00October 19, 2026
Developing, documenting and implementing incident response methods, process
Perform live endpoint investigations
Experience in forensic investigations both on-premise and cloud
Must be available to provide coverage to meet business requirements in 3 regions
Strong knowledge of DFIR Tools
Strong knowledge of Virtualization Technologies, Operating Systems, Firewalls, VPN’s, SIEM,
Enterprise Gateway Technologies, Networking Devices, Security Technologies, etc.
Preferred Skills, Experience, Degrees or Certifications
Certifications, GCIH, GCFE.
Job Type
Full-time/Exempt
Location
100% Telecommuting
Candidate must have legal authorization to work in the US
% of Travel Required
0-5%
Benefits
Paid Time Off
Paid Wellness Leave
Paid Birthday Day Off
Health Benefits
401k Matching
Physical Requirements
Prolonged periods of sitting at a desk and working on a computer
CyberClan is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.