Posted Aug 20, 2026

Digital Customer Success Manager

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Who we are:

Once For All is a high growth, cloud-based, SaaS subscription business, providing governance, risk management and compliance services to over 4,000 public and private sector clients and over 60,000 customers across 20 different sectors including construction, transport, retail, hospitality education, facility and property management, manufacturing, local and central government.

We manage the qualification, onboarding and audit requirements of individuals, companies, and industry bodies. We provide real-time monitoring and verification of critical data points across all work categories, tenders, and projects. We enable Buyers to access at the touch of a button, data analytics across their entire supply chain in areas such as validity and expiration of specific licenses, qualifications and certificates, accuracy of financial health, insurance levels and exclusions, CSR, infosec and environmental policies and up-to-date health and safety reports.

About the Role:

As UX Researcher, you will join our UX Team, within Product Design and be a fundamental part of the growth of our cloud based SaaS platform.

As a UX researcher, you'll need to:

What you will need:

Benefits

As well as a career in a fast paced environment within a expanding business, we also offer the below benefits as standard:

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