Digital Content Operations Analyst
Appliances, Electrical, and Electronics Manufacturing
$30.96 per hour
Monday – Friday, 8:00am-5:00pm EST
Westerville, Ohio
6 Month Contract
Candidates within the Columbus, Ohio area MUST be willing to work a hybrid schedule.
What You’ll Do:
• Audit and optimize product content across Digital Asset Management (DAM), Product Information Management (PIM), and web platforms
• Identify outdated, duplicate, incomplete, inaccurate, or missing content and coordinate updates
• Improve digital asset quality through standardized metadata, tagging, classification, naming, and lifecycle management
• Improve product information accuracy and completeness by addressing data gaps, duplicate records, and inconsistent product descriptions and attributes
• Review and optimize product content on the company website to ensure accuracy, consistency, and alignment with approved product messaging
• Coordinate content creation, enrichment, review, approval, and publication with cross-functional teams, including Product Management, Marketing, and Digital Customer Experience
• Establish and document scalable content governance processes and workflows
• Leverage AI and automation tools for content analysis, classification, metadata generation, product data enrichment, and quality assurance
• Develop reporting and metrics to track content quality, audit progress, and ongoing improvements
• Drive continuous improvement through standardized processes, clear ownership, and accountability
What We’re Looking For:
• Bachelor's degree in Marketing, Business, Information Systems, Digital Commerce, or a related field, or equivalent experience
• 5-7 years of experience in product content operations, digital commerce, DAM, PIM, web content operations, or related disciplines
• Hands-on experience with DAM, PIM, and/or CMS platforms, including product data, digital assets, metadata, and content publishing
• Experience with product taxonomy, metadata standards, digital asset governance, and product data enrichment
• Experience supporting web content operations, publishing workflows, and content lifecycle management
• Experience using AI and automation tools for content classification, enrichment, quality assurance, or workflow automation
• Ability to analyze large product datasets and content repositories, identifying gaps, inconsistencies, duplicates, and quality issues
• Experience leading cross-functional content or data initiatives and establishing scalable processes
• Background in eCommerce, digital commercialization, product marketing, or digital experience teams is beneficial
• Experience in B2B technology, manufacturing, industrial, or digital infrastructure environments is a plus
• Strong project management, analytical, organizational, and communication skills
• Proficiency in Microsoft 365, particularly Excel, PowerPoint, and Teams
• Ability to work independently and collaborate across global teams
Apply Today!
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About Dawson
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