About the Company
Point & Pay by North develops and integrates payment solutions for government agencies, utility companies, courts, homeowners associations, property management companies, and other organizations with specialized payment needs. Its solutions support the full payment lifecycle, including paper and electronic billing, online payment presentation, and remittance processing.
About the Role
Point & Pay by North is seeking a DevOps Engineer to join its Production Support team. This role focuses on maintaining and improving the infrastructure, tools, and processes that support software development, testing, and releases across production and non-production environments.
The DevOps Engineer will help manage cloud and virtualized infrastructure, maintain CI/CD pipelines, support automation, and troubleshoot technical issues. The position also involves assisting with security remediation, maintaining operational documentation, and collaborating with team members to keep systems running efficiently.
Key Responsibilities
Assist with provisioning, configuration, operation, and maintenance of system software, cloud infrastructure, and virtualized environments
Maintain existing CI/CD pipelines using GitLab CI and GitLab Runners to support development and release processes
Execute and update basic Python and Bash automation scripts for reporting, metrics, and operational tasks
Investigate and resolve technical issues, perform root cause analysis, and provide escalation support within the Production Support team
Follow and update documented procedures for system troubleshooting, maintenance, and operational runbooks
Support system security standards by assisting with agent maintenance and vulnerability remediation using Tenable Nessus and Wiz
Maintain detailed technical documentation in Jira and Confluence
Collaborate with the Production Support team and share technical knowledge across the team
Help improve automation, infrastructure operations, and processes across development and production environments
Required Qualifications
Bachelor’s degree in Information Technology or a related field, or equivalent work experience
Solid understanding of the software development lifecycle (SDLC) and Agile development methodologies
One to three years of IT project experience, including database and infrastructure work
Experience with MS SQL and PostgreSQL databases
Experience working with virtualized guest environments using VMware and XCP
Location and Work Arrangement
Remote position. Applicants must reside in Florida or Texas.
Benefits
Medical, dental, and vision coverage
Flexible paid time off
401(k) retirement plan with employer match
Education assistance
Paid maternity and paternity leave
Mental health support and well-being program
Company-funded lifestyle spending account
Compensation The salary range varies by work location and job-related knowledge, skills, and experience. Compensation expectations and the full total rewards package will be discussed during the interview process.
Equal Employment Opportunity
North celebrates diversity and is committed to creating an inclusive environment for everyone. The company is an equal-opportunity employer.