About the Company:
Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.
Want to be part of the AI revolution and transform how the world’s largest global brands do business? Join us!
About the Role:
We’re looking for a DevOps Architect to design, build, and own cloud infrastructure on AWS for our platform. This is a hands-on architecture role. You’ll set the technical direction, write the infrastructure and automation yourself, and act as the trusted technical advisor to client stakeholders, from engineering teams to executives.
You’ll also play a key part in how our team uses AI tools to deliver faster without lowering quality or security standards.
About the Role:
We’re looking for a DevOps Architect to design, build, and own cloud infrastructure on AWS for our platform. This is a hands-on architecture role. You’ll set the technical direction, write the infrastructure and automation yourself, and act as the trusted technical advisor to client stakeholders, from engineering teams to executives.
You’ll also play a key part in how our team uses AI tools to deliver faster without lowering quality or security standards.
About the Role: We’re looking for a DevOps Architect to design, build, and own cloud infrastructure on AWS for our platform. This is a hands-on architecture role. You’ll set the technical direction, write the infrastructure and automation yourself, and act as the trusted technical advisor to client stakeholders, from engineering teams to executives. You’ll also play a key part in how our team uses AI tools to deliver faster without lowering quality or security standards.
Responsibilities:
Requirements:
Nice to Have:
Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
8+ years in DevOps/SRE/cloud infrastructure with 2+ years as architect or technical lead; deep AWS expertise; systems design; Python/Bash; Java/Node.js; AI tooling; client communication; Infrastructure as Code and Kubernetes.
Key Responsibilities
- designing AWS architectures
- building infrastructure as code
- leading client workshops
Skills & Tools
AWS, Terraform, AWS CDK, CloudFormation, GitHub Actions, GitLab CI, Jenkins, AWS CodePipeline, Python, Bash, Java, Node.js, Claude, ChatGPT, Codex, Copilot, CloudWatch, Datadog, Kubernetes
Job Details
- Category: Information Technology
- Seniority: Senior Level
- Commitment: Full Time
- Workplace: Remote — United States or Canada
- Languages: English
About Netomi
A leading agentic AI platform for enterprise customer experience, enabling automation across the customer journey. — Industry: Information Technology