Posted Aug 20, 2026

Developmental Disabilities Case Manager (SSA)

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Description

The SSA Specialist will be responsible for performing SSA duties while also taking on the crucial task of training and onboarding new SSAs.

  1. Provide Service and Support Administrator (SSA) functions as requested by customers.
  2. Responsible for following county board policies, procedures, and processes to implement SSA Services.
  3. Develop comprehensive training for new SSAs, covering essential job responsibilities, policies and best practices.
  4. Conduct engaging training sessions, both in-person and virtually, to ensure new SSAs are equipped with the knowledge and skills needed for success.
  5. Conduct assessments on behalf of county board of DD customers. 

Requirements

Education and/or Experience:

Certificates, Licenses, and Registrations:

Summary

The duties of this job require a high degree of specialized expertise and skill in maintaining established standards of quality and accuracy. Drive, determination and a self-disciplined approach to achieving results that meet these established criteria are necessary for successful job performance. While the pace of the work is faster than average, quality is never compromised. The focus of communication and organizational relationships is based on technical expertise. The work requires specialized technical problem solving and ingenuity while working within approved organizational systems and technology, and the demonstration of the values of integrity, quality and caution. The position encompasses a defined span of control and opportunity for someone who engenders trust, demonstrates a sense of urgency and assures consistent achievement of quality standards. The work requires making decisions that support guidelines authoritatively and quickly.

Bachelor's degree required; 3–5 years in developmental disabilities preferred. Must obtain Ohio SSA certification and additional state certifications. Requires Ohio driver's license, insurance, and reliable transportation.

Key Responsibilities

Skills & Tools

technology

Job Details

About Mid-East Ohio Regional Council

A public service organization supporting people with developmental disabilities. — Industry: Government Agencies and Departments