Who we are:
It's pretty exciting to find yourself standing in a pivotal moment in time. It’s even more exciting to be out front leading it. At QTS, our world-class data centers are supporting our customers’ most strategic growth initiatives, positioning us at the forefront of today’s dynamic digital transformation.
As AI and cloud drive the demand for increased speed, capacity and capability, QTS has emerged as the global digital infrastructure leader, committed to connecting the world for good. Driven by purpose and fueled by a spirit of innovation, QTS designs, builds and operates some of the world’s most advanced, forward-thinking data centers. QTS is a portfolio company of Blackstone.
QTS is Powered by People. People who play a vital role in our company’s culture, innovation and growth. People who are committed to contributing to the communities where we operate and work. People who are knowledgeable, resourceful and mission driven. Together, we do great things.
Who You Are and the Impact You Will Have:
The Design and Engineering Systems Engineer supports the Design and Engineering team through process improvement, data management, business systems administration, and analytics. This role is responsible for developing and maintaining reporting, dashboards, workflows, and enterprise data solutions using Excel, Smartsheet, Tableau (future), and Palantir (future) to support engineering and organizational decision-making. This role partners daily with Engineers, Architects, leadership, and cross-functional stakeholders to document current-state workflows, identify opportunities for efficiency, and support change management across Design and Engineering processes.
What You Will Do:
- Lead process documentation and refinement: Capture current Design and Engineering business processes, identify gaps, and refine workflows for efficiency.
- Develop decision-support tools: Integrate data collection into processes and create reports, dashboards, and other tools that support engineering and business decisions.
- Create process maps and SOPs: Build process maps to visualize workflows, identify automation opportunities, and document new or improved processes through Standard Operating Procedures.
- Support change management: Help develop solutions that monitor, track, and capture changes across Design and Engineering processes.
- Structure and maintain data systems: Own and maintain Design & Engineering data structures, databases, and reporting platforms. Support integration and data flow between Smartsheet, Tableau (future), Palantir (future), Excel, and other enterprise systems.
- Collaborate across departments: Work with Procurement, Facilities Operations, Project Managers, Utility Power, and other QTS teams to align data collection and presentation across business functions.
- Support stakeholder engagement: Attend meetings with stakeholders to understand existing processes, gather requirements, and translate information into actionable process improvements.
- Learn and apply new systems: Learn new software systems as needed and create tools within those systems to support the Design and Engineering team.
- Process documentation workflows: Create and process DocuSign documents through applicable workflows.
- Manage Design & Engineering business systems: Serve as a power user and administrator for Design & Engineering business applications, including Smartsheet and Excel. Tableau and Palantir will be used for future applications.
- Develop analytics and dashboards: Create and maintain executive dashboards, KPIs, reports, and visualizations that provide actionable insights into Design & Engineering performance, schedules, resources, budgets, and project execution.
- Lead Design & Engineering systems initiatives: Partner with Engineering leadership to identify, implement, and continuously improve tools, dashboards, databases, and workflows that increase organizational efficiency, data visibility, and decision-making capability.
What You Will Need to be Successful (basic qualifications):
- Communication skills: Ability to clearly communicate technical findings and process recommendations to technical and non-technical stakeholders.
- Business acumen: Ability to translate data insights into actionable business recommendations.
- Problem-solving skills: Analytical mindset with the ability to solve complex data and process challenges.
- Systems thinking: Ability to understand the big picture while also working at a detailed level to develop solutions for complex issues.
- Attention to detail: Commitment to ensuring data accuracy, quality, and consistency.
- Agile mindset: Adaptability to changing requirements, priorities, and business needs.
- Continuous learning: Interest in staying current with industry trends, emerging technologies, and evolving tools.
- Mentorship: Ability and willingness to mentor less experienced team members.
- Smartsheet: Experience developing and maintaining Smartsheet solutions, workflows, and automated processes.
- Tableau (preferred, not required): Experience creating dashboards and visualizations using Tableau or similar BI platforms.
- Panantir Foundry (preferred, not required): Experience with Palantir Foundry or similar enterprise data management and analytics platforms preferred.
- Software Integration: Experience integrating and transforming data from multiple business systems.
Other Key Skills:
- Process improvement experience: Three or more years of experience creating, documenting, and refining processes.
- Data collection and presentation experience: Three or more years of professional experience collecting, organizing, and presenting data.
- Requirements gathering and solution development: Ability to engage stakeholders, document business requirements, and translate operational needs into scalable processes, systems, dashboards, and reporting solutions.
- Interpersonal skills: Excellent ability to interface with all levels of the organization.
- Team collaboration: Proven team player who fosters and operates effectively within internal and external team environments.
- Project management: Ability to manage multiple projects simultaneously.
- Tactical problem solving: Ability to solve problems at a tactical and functional level.
- Written and verbal communication: Strong written and verbal communication skills.
The Perks (and these are just a few!):
- Q-Rest Sabbatical
- Employee Stock Purchase Plan
- QTS scholarship for dependents
- Eagle Club Award Trip Eligibility
- Paid Volunteer and Floating days
- Tuition Assistance, Parental Leave and Military Leave Assistance
We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.
The "Know Your Rights" Poster is included here:
The pay transparency policy is available here:
Pay Transparency Nondiscrimination Poster-Formatted
QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.
Requires 3+ years creating and refining processes and 3+ years collecting, organizing, and presenting data, plus Smartsheet experience, systems integration, analytics, requirements gathering, and strong communication.
Key Responsibilities
- documenting processes
- developing dashboards
- maintaining systems
Skills & Tools
Microsoft Excel, Smartsheet, Tableau, Palantir Foundry, DocuSign
Job Details
- Category: Information Technology
- Seniority: Mid Level
- Commitment: Full Time
- Workplace: Remote — United States
- Languages: English
Benefits
- 401k matching
- Generous paid time off
- Tuition reimbursement
- Retirement plan
- Generous parental leave
About QTS Data Centers
A digital infrastructure company that designs, builds, and operates advanced data centers worldwide. — Industry: Information Technology