This is a Fully Remote Job
About Our Client:
The organization operates in the retail furniture industry, focusing on delivering products that help customers create lifestyles they love. Established in 1937, it has maintained a stable and community-oriented work environment without layoffs, emphasizing customer service and operational reliability.
About the Opportunity:
The DELIVERY COORDINATOR is responsible for ensuring smooth and efficient delivery operations by resolving warehouse inventory issues and coordinating order schedules. This role directly impacts customer satisfaction by managing delivery timelines and communication, supporting the delivery team, and addressing delivery problems to maintain loyalty and operational flow.
Responsibilities:
Review delivery orders and exception reports to identify and resolve problems
Provide guidance to team members and delivery providers to execute delivery plans
Evaluate and approve or suggest alternatives for delivery requests to ensure customer satisfaction
Support and direct delivery providers, including management, office staff, and delivery teams
Requirements:
High School Diploma or GED
Minimum one year of office or clerical experience involving customer relations and problem resolution
Ability to work night, weekend, and/or early morning shifts as needed
Proficient with computers and Microsoft products
Data entry skills at 50 words per minute
Excellent oral communication and phone skills
Successful completion of pre-employment screening including criminal background check
Pay Range and Compensation Package:
Pay Range: $15.78 - 23.01 Hourly
Benefits & Perks:
Same day pay with on-demand access to earned wages
Competitive pay with annual increases up to 7%
Inclusive workplace culture
Health, dental, vision, life insurance, and short and long term disability coverage
Paid holidays upon hire and paid time off after 90 days
Employee merchandise discount
Virtual and in-person career development opportunities
Paid community volunteer opportunities
Tuition reimbursement
Immediate 401(k) retirement savings with company match eligibility after one year and Berkshire Stock investment option
Equal Opportunity Statement:
Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.
Note:
TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.