The Dedicated Transportation Coordinators manage, coordinate, and communicate with our truck fleet during the off-hours through satellite and telephone networks.
- Continuously answer and process messages from 180 to 300 drivers through the Qualcomm satellite communication system.
- Monitor assigned, pre-assigned, committed, and late load statuses.
- Authorize and pay out driver expenses, assist in driver personal and safety issues, plan trailer swaps and splits as needed.
-Troubleshoot problems that drivers have such as late loads, load assignment, routing, permits, lumpers, advances, finding empty trailers, and overweight problems.
Responsibilities:
- Answer and process messages from 180 to 300 drivers using our operating systems, driver telematics and phone communication.
- Monitor Assigned, Pre-Assigned, Committed, and Late load status. Authorize Lumper pay, emergency home time, route drivers to terminals for safety issues, plan swaps & splits as needed.
- Answer telephone calls from drivers regarding hometime, swap/splits, routing issues.
- Troubleshoot problems that drivers have such as: late loads, load assignment, routing, permits, lumpers, advances, finding empty trailers and overweight problems.
- Perform various duties as needed, i.e., copying, calling customers for directions and late loads, retrieving directions from internet, etc.
- Perform other related duties as assigned by supervisory personnel.
- Timely and regular attendance according to the scheduled shift as determined by supervisory personnel.
Qualifications:
- A minimum of a Bachelor’s Degree from an accredited college or university in Business
Administration with an emphasis in Transportation/Logistics, Management, Marketing or equivalent
experience preferred.
- Six months to one year previous dispatch experience preferred.
- Mid-range AS400 and P.C. computer experience preferred.
Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law. We encourage applicants of all ages as we do not discriminate on the basis of an applicant's age.
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Bachelor's degree in Business Administration with transportation/logistics emphasis preferred; 6 months to 1 year dispatch experience preferred; AS400 and PC computer experience preferred.
Key Responsibilities
- managing driver communications
- monitoring load statuses
- troubleshooting driver issues
Skills & Tools
AS400, PC
Job Details
- Category: Supply Chain / Logistics / Procurement
- Seniority: No Prior Experience Required
- Commitment: Full Time
- Workplace: Remote — Nebraska, United States
- Languages: English
Benefits
- Generous paid time off
- Retirement plan
About Werner Enterprises
A transportation and logistics company providing truckload and logistics services across North America. — Industry: Transportation and Logistics