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About hirequest
hirequest is a forward‑thinking leader in the health‑services sector, dedicated to improving the quality of care through data‑driven insights and seamless technology integration. Our mission is to empower clinicians, administrators, and community partners with accurate, timely, and secure health information that fuels better outcomes for the populations we serve. As a public‑health‑focused organization, hirequest collaborates with county, state, and federal agencies to ensure compliance, transparency, and continuous improvement across the entire care continuum. Join a team where every data point matters, and where your expertise directly contributes to the health and well‑being of thousands of individuals.
Position Overview
The Data Support Specialist – State Reporting & EHR Data Entry plays a pivotal role in monitoring, entering, transmitting, and reporting on critical health data captured within hirequest’s Electronic Health Record (EHR) system. This role serves as a trusted liaison between field staff, clinical teams, and senior leadership, providing operational support, data integrity assurance, and expert consultation on state‑level reporting requirements. The successful candidate will thrive in a detail‑oriented environment, demonstrate strong independent judgment, and possess the technical agility to manage high‑volume data workflows while maintaining strict confidentiality and compliance standards.
Key Responsibilities
- Data Coordination & Quality Assurance: Advise the EHR Data Coordinator and unit staff on any operational challenges related to the Credible system, ensuring seamless data flow and minimal disruption.
- Document Gathering & Preparation: Collect, collate, and ready all documentation required for county, state, and federal contracts, facilitating batch uploads into internal and external EHR platforms.
- State Reporting Execution: Accurately enter persons‑served information into state‑mandated reporting forms—including Admission, Performance Outcome, and Discharge—while adhering to contractual obligations and hirequest’s Tri‑County policies.
- Report Generation & Tracking: Create and maintain comprehensive reports that track due dates for all state reporting deliverables, providing proactive alerts to prevent missed deadlines.
- Communication & Issue Resolution: Liaise with clinical staff and supervisors to identify, communicate, and resolve state reporting errors or data discrepancies.
- IT Support Collaboration: Monitor and respond to IT Help Desk tickets related to data entry tools, ensuring rapid resolution and uninterrupted workflow.
- Confidentiality & Security Compliance: Uphold the highest standards of data confidentiality, adhering to hirequest’s data integrity and security policies at all times.
- Equipment Management: Ensure proper use of office equipment, promptly reporting any malfunctions or maintenance needs.
- Telecommuting Flexibility: Leverage short‑ and long‑term telecommuting options while maintaining productivity and data accuracy.
- Additional Duties: Perform other reasonable and related tasks as assigned, contributing to the overall success of the data support function.
Essential Qualifications
- High school diploma or GED required; associate’s degree in health information management, business administration, or a related field is preferred.
- Minimum of two (2) years of professional data entry or clerical experience, preferably within a healthcare or public‑service environment.
- Proficiency with Microsoft Office Suite—especially Outlook, Excel, and Teams—and the ability to type at least 35 correct words per minute (60 wpm preferred).
- Demonstrated ability to work independently, exercise sound judgment, and maintain discretion when handling sensitive information.
- Exceptional attention to detail with the capacity to concentrate for extended periods without sacrificing accuracy.
- Strong verbal and written communication skills, enabling clear interaction with clinical, administrative, and technical stakeholders.
Preferred Qualifications & Experience
- Experience with Electronic Health Record (EHR) systems, particularly Credible or similar platforms.
- Knowledge of state‑level health reporting requirements, including familiarity with admission, performance outcome, and discharge documentation.
- Prior exposure to federal or state contract compliance processes.
- Certification in Health Information Management (RHIA) or Certified Coding Specialist (CCS) is a plus.
- Demonstrated success in a remote or telecommuting work setting, with a proven track record of meeting productivity targets.
Core Skills & Competencies
- Data Accuracy & Validation: Ability to verify, cleanse, and validate large data sets to ensure integrity before submission.
- Technical Proficiency: Comfortable navigating multiple software applications simultaneously, troubleshooting minor technical issues, and learning new tools quickly.
- Organizational Excellence: Skilled at managing competing priorities, maintaining detailed logs, and meeting strict reporting deadlines.
- Problem‑Solving Mindset: Proactively identifies root causes of data discrepancies and implements corrective actions.
- Collaboration & Teamwork: Works effectively with cross‑functional teams, fostering a collaborative environment that values shared success.
- Ethical Standards: Upholds confidentiality, privacy, and compliance standards in every aspect of the role.
Career Growth & Learning Opportunities
hirequest is committed to the professional development of its employees. As a Data Support Specialist, you will have access to:
- Structured training programs on advanced EHR analytics, data governance, and health informatics.
- Mentorship from senior data architects and compliance officers.
- Opportunities to earn certifications such as Certified Health Data Analyst (CHDA) or Certified Professional in Healthcare Quality (CPHQ).
- Pathways to transition into senior data analyst, reporting manager, or health‑information technology specialist roles within hirequest.
- Regular participation in industry webinars, conferences, and workshops to stay current on evolving regulations and technology trends.
Work Environment & Culture at hirequest
At hirequest, we foster a culture of inclusivity, innovation, and purpose‑driven performance. Our work environment is characterized by:
- Flexibility: Hybrid work models that blend on‑site collaboration with remote productivity, supporting work‑life balance.
- Team‑Centric Values: Collaborative projects, open communication channels, and recognition programs that celebrate individual contributions.
- Diversity & Inclusion: A commitment to building a workforce that reflects the communities we serve, ensuring diverse perspectives are heard and valued.
- Impact‑Focused Mission: Every data entry and report you generate directly influences public health decisions, funding allocations, and quality improvement initiatives.
- Technology‑Forward Approach: Investment in cutting‑edge tools and platforms that streamline data workflows and enhance user experience.
Compensation, Perks & Benefits
hirequest offers a competitive salary package aligned with market standards for data support roles, complemented by a comprehensive benefits suite that includes:
- Health, dental, and vision insurance with multiple plan options.
- Retirement savings plan with employer matching contributions.
- Generous paid time off (PTO) and holidays, plus additional leave for professional development.
- Flexible work arrangements, including short‑ and long‑term telecommuting.
- Employee assistance program (EAP) for personal and professional support.
- Wellness initiatives such as virtual fitness classes, mental‑health resources, and ergonomic home‑office stipends.
- Continuous learning budget to pursue certifications, courses, or conferences relevant to your role.
How to Apply
If you are a meticulous, self‑motivated professional with a passion for health data and a desire to make a tangible impact on community well‑being, hirequest wants to hear from you. Submit your resume and a concise cover letter outlining your relevant experience and why you are excited to join hirequest’s data support team.
Join hirequest and Transform Data into Meaningful Change
At hirequest, your work goes beyond numbers—it fuels decisions that improve lives. Embrace a role where precision meets purpose, and become an integral part of a mission‑driven organization that values your expertise, encourages growth, and celebrates success. Apply today and start your journey toward a rewarding career in health data excellence.
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