A LITTLE BIT ABOUT Boldr
- Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
- We are a global team, united by our desire to connect diverse people with common values for boldr impact.
- We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.
LET’S START WITH OUR VALUES
- Meaningful connections start with AUTHENTICITY
- We do our best work by being CURIOUS
- We grow by remaining DYNAMIC
- Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE
- At the heart of great partnerships we’ll always find EMPATHY
WHAT IS YOUR ROLE
We are looking for a Data Services Associate to help our newly formed Health Department process insurance-subsidized durable medical equipment orders to customers. You will work with a team of Order Processing Associates, Customer Support Specialists, Billing Specialists, and others to help ensure that orders are processed accurately and in a timely manner.
WHY DO WE WANT YOU
We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.
WHAT WILL YOU DO
- Review new insurance orders to ensure they have all the critical information needed to be processed by medical insurance and help find missing information if possible.
- Tag valid orders accurately so they can move to the next processing step.
- Encode data needed to the database accurately to avoid any issues.
- Flag any orders that are missing key information or fall outside of the process guidelines.
- Verify prescriptions for durable medical equipment, following a strict set of guidelines to determine their validity:
- If the prescription is invalid, follow instructions to request an updated prescription from the healthcare provider.
- Add valid prescriptions to customers’ orders and tag orders appropriately so they can move to the next step of processing.
WHAT WE’LL LIKE ABOUT YOU
YOU ARE…
- Curious and authentic, just like us! #beboldr
- An analytical and critical thinker, with an eye for even the most minute of details
- Passionate about client satisfaction.
YOU HAVE…
- Proven experience in data entry
- Great attention to detail
- Able to produce high-quality work consistently
- Able to hit productivity goals regularly
- Confident enough to ask questions when unsure about something
- Team first mentality
- Dependable attendance and internet connection
- Able to use tools like Gmail, Slack, and straightforward software like Zendesk
- Strong English reading and writing skills
- Conversational English Verbal Skills
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