Summary
We are seeking an experienced Onsite Support Engineer with strong expertise in ETL tools, data warehousing, and production support. The candidate will be responsible for supporting critical data integration platforms, troubleshooting data issues, monitoring data pipelines, coordinating with business and technology teams, and ensuring timely resolution of production incidents.
Key Responsibilities
Provide onsite support for data integration and data warehouse applications.
Monitor, troubleshoot, and resolve production issues related to ETL processes and data pipelines.
Analyze data quality issues and perform root cause analysis.
Support daily, weekly, and monthly batch processing activities.
Coordinate with business users, offshore teams, and vendors for issue resolution. • Validate data loads and reconciliation between source and target systems.
Monitor job scheduling and workflow execution using Control-M.
Perform SQL-based data analysis and troubleshooting.
Develop and maintain Unix Shell scripts to automate support activities.
Ensure adherence to SLA commitments and incident management processes.
Participate in release deployments, validation, and post-deployment support.
Prepare operational documentation, runbooks, and support reports. • Drive continuous improvement initiatives to enhance operational efficiency and data quality.
Required Technical Skills ETL & Data Integration
Neoxam DataHub (Preferred)
Informatica PowerCenter/IDMC
ETL Development or Support Data Engineering & Analytics
Databricks
Data Warehousing Concepts
Data Analysis and Reconciliation • SQL (Intermediate to Advanced) Scheduling & Monitoring • Control-M Job Scheduling
Batch Monitoring and Workflow Management Operating Systems & Scripting
Unix/Linux Administration
Shell Scripting Production Support
Incident Management • Problem Management
Root Cause Analysis (RCA)
Change & Release Management
Application Monitoring Preferred:
Investment Management / Asset Management
Insurance / Capital Markets • Financial Data Processing
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, citizenship status, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable law.
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