Description The Data Implementation Manager owns the data our clients run on. You will get data from counties and data partners, then validate, transform, load, and QC it. You will also build AI-powered processes that make this work faster and more scalable. Configurations are your primary tool. You will build and tune them alongside a model, with supporting code and queries where needed.
Key Responsibilities
Data Acquisition, Intake & Refresh
Work with county staff and data partners to set up data feeds, file specs, and refresh schedules
Monitor recurring refreshes and catch problems before they reach clients
Validation, Transformation & Loading
Build and maintain the configurations that map source data to TrueRoll's data model
Validate, load, and QC every delivery, including reruns and corrections
AI-Powered Data Operations
Build AI-assisted processes for configuration, validation, QC, and troubleshooting
Verify AI output and keep humans in the loop where accuracy matters
Strategic Client Support
Resolve data-related support requests and bring recurring issues to Product and Engineering
Document each client's data setup
Qualifications
3+ years in data operations, data engineering, solutions engineering, or a similar role
Hands-on ETL experience with messy third-party data
Strong SQL and Python skills
Fluency with LLM-based tools (Claude, Claude Code, Cursor) as your default way of working
Experience with SFTP, S3, and APIs
Comfortable working directly with customers, including both technical and non-technical users
Thrives in a fast-paced startup environment, moving between clients and priorities throughout the day
Reports to: Director of Customer Delivery
Direct Reports: None
Travel: 5-10%
Benefits
Competitive compensation
Training, workshops, and conferences
Remote work culture
Healthcare: 99% of employee premiums paid
401k
PTO: 3 weeks, rising to 4 weeks at 2 years