About the Company
Optimere is committed to building a diverse workforce and providing employees with opportunities to develop their skills and pursue further career growth.
About the Role
Optimere is seeking a detail-oriented Data Entry Specialist for a part-time remote position. This role supports multiple departments, business units, stakeholders, and operational partners by maintaining specialist information in referral management systems and helping ensure data consistency across electronic health record platforms.
The successful candidate will gather, enter, verify, and update information from various electronic systems and reference sources. The role also involves reviewing reports, correcting discrepancies, coordinating with internal teams, and following established data quality and confidentiality standards, including HIPAA requirements.
Key Responsibilities
Gather data from computer systems, electronic applications, imaging tools, emails, and spreadsheets.
Collect information from reference manuals and online sources.
Review collected data to verify accuracy and completeness, including names and practice information.
Contact relevant stakeholders to clarify missing, incorrect, or incomplete information.
Prioritize or assign data entry and reporting requests to appropriate personnel.
Manually enter or scan information into applicable systems and software.
Review entered data for errors and discrepancies before submission.
Complete data entry tasks accurately and within established timelines and internal standards.
Audit submitted entries and provide feedback to team members to maintain data quality.
Correct inaccurate entries when appropriate.
Review system-generated reports to identify potential errors or inconsistencies.
Generate reports to verify, correct, and update information.
Prepare reports, including network utilization reports, to support business partners.
Escalate complex data entry issues to management for resolution.
Follow internal workflows, business rules, policies, and procedures.
Use relevant systems and understand how they interact, including eCW, IKA, Leading Reach, Referral Utility, and UM Applications.
Use Microsoft Excel, Word, PowerPoint, SharePoint, and Outlook to support data management and reporting.
Stay informed about changes to workflows, policies, procedures, tools, and systems.
Communicate procedural updates to internal team members and help them understand changes to data entry processes.
Develop an understanding of the operations and procedures of relevant business departments.
Gather feedback from business partners to identify opportunities for process improvements.
Follow data confidentiality requirements, including HIPAA guidelines.
Identify and report system or application problems to the appropriate support teams, supervisors, or colleagues.
Communicate data entry errors and their implications to internal partners, including clinical teams.
Apply knowledge of fundamental healthcare terminology, programs, and services.
Required Qualifications
High school diploma or GED.
At least three years of data entry experience in a corporate or business setting, managed healthcare, hospital, or insurance environment.
Demonstrated proficiency in data collection, data entry, and reporting.
Proficiency in Microsoft Office applications, including PowerPoint, Word, and Excel.
Ability to review information carefully, identify discrepancies, and maintain accurate records.
Ability to communicate with stakeholders and collaborate across departments.
Understanding of data confidentiality requirements and applicable procedures.
Preferred Qualifications
Associate's or bachelor's degree in Information Technology, Data Management, or a related field.
Experience in data management, preferably in managed care, referral management, patient appointment scheduling, or patient administration.
Strong data mining, analytical, and reporting skills.
Physical and Mental Requirements
Ability to lift up to 20 pounds.
Ability to use fine motor skills to operate office equipment and machinery.
Ability to receive and understand instructions verbally and in writing.
Ability to use logical reasoning to solve simple and complex problems.
Location and Work Arrangement
Part-time remote position available to candidates located within the United States.
Work Authorization
Applicants must be U.S. citizens or permanent residents authorized to work in the United States. Optimere is unable to sponsor visas at this time.
Equal Employment Opportunity
Optimere is an Equal Employment Opportunity employer committed to building a diverse workforce. Employment decisions are made without discrimination based on race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, or any other characteristic protected by applicable law.