About the Company
Optimere is an employer that supports a diverse workforce and provides equal employment opportunities.
About the Role
Optimere is seeking a part-time, remote Data Entry Specialist to support referral management and data quality across multiple departments, business units, stakeholders, and operational partners. This role involves collecting, entering, reviewing, and correcting data across relevant systems to maintain accurate records and support consistent information within electronic health record and referral management tools.
The position requires strong attention to detail, data entry and reporting skills, and an understanding of healthcare-related information and confidentiality requirements. This role can be performed remotely from anywhere within the United States.
Key Responsibilities
Gather data from computer systems, electronic records, email, spreadsheets, imaging systems, reference manuals, and online sources
Review collected information to confirm accuracy, completeness, and consistency
Contact relevant stakeholders to clarify missing information or correct inaccurate records
Prioritize or assign data entry and reporting requests to appropriate personnel
Enter or scan information using applicable systems and software
Review entered data for errors or discrepancies before submission
Complete data entry tasks accurately and on time according to internal standards
Audit submitted entries and provide feedback to team members to maintain data quality
Correct inaccurate entries when appropriate
Review system-generated reports to identify errors and discrepancies
Generate reports to verify, correct, and update information, including network utilization reports
Escalate complex data entry issues to management for resolution
Follow internal workflows, business rules, policies, and procedures
Understand how relevant systems and platforms operate and integrate, including eCW, IKA, Leading Reach, Referral Utility, and UM Applications
Use Microsoft Excel, Word, PowerPoint, SharePoint, Outlook, and other applicable software
Stay informed about changes to workflows, policies, procedures, tools, and systems
Educate internal team members about relevant changes to data entry processes and systems
Develop an understanding of business departments' operations, priorities, and procedures
Gather feedback from business partners to identify and implement process improvements
Follow applicable data confidentiality requirements, including HIPAA guidelines
Identify and report system or application problems to the appropriate support teams, supervisors, or colleagues
Communicate data entry errors and their implications to internal partners, including clinical teams
Apply an understanding of fundamental healthcare terminology, programs, and services
Required Qualifications
High school diploma or GED
At least 3 years of data entry experience in a corporate or business setting, managed healthcare, hospital, or insurance environment
Demonstrated proficiency in data collection, data entry, and reporting
Proficiency with Microsoft Office applications, including PowerPoint, Word, and Excel
Preferred Qualifications
Associate or bachelor's degree in Information Technology, Data Management, or a related field
Data management experience, preferably in managed care, referral management, patient appointment scheduling, or patient administration
Strong data mining, analytical, and reporting skills
Physical & Mental Requirements
Ability to lift up to 20 pounds
Fine motor skills to operate office equipment and machinery
Ability to receive and understand instructions verbally and in writing
Ability to use logical reasoning to solve simple and complex problems
Equal Opportunity / EEO
Optimere is an Equal Employment Opportunity employer committed to building and hiring a diverse workforce. The company does not make hiring or employment decisions based on race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, or any other characteristic protected by applicable law.
Work Authorization
Optimere is unable to sponsor visas at this time. Applicants must be U.S. citizens or permanent residents authorized to work in the United States.