Build your career with SMA Support Services!
We are a dynamic Business Process Outsourcing (BPO) company connecting talent with top-tier U.S. clients in construction and roofing.
We invest in your success: Every new team member receives comprehensive, paid training to ensure you’re fully equipped and confident before supporting our clients.
Ready to grow your career in a supportive, international environment? Join us—apply today!
We are a dynamic Business Process Outsourcing (BPO) company connecting talent with top-tier U.S. clients in construction and roofing.
We invest in your success: Every new team member receives comprehensive, paid training to ensure you’re fully equipped and confident before supporting our clients.
Ready to grow your career in a supportive, international environment? Join us—apply today!
Qualifications
- A minimum of one (1) year experience in a BPO setup
-Advanced knowledge of Google Sheets/ Excel is a plus.
-Ability to multitask efficiently while maintaining accuracy
-Willing to work graveyard shift
- Has an existing home office setup with a conducive work environment
-Computer or laptop with specs of at least core i5 or higher/7th gen or newer, or its AMD equivalent, 16GB RAM, functionalcamera, noise-canceling headset, and dual monitor
-A stable internet connection with at least 25 Mbps upload and download
-Back-up power/internet is required
- Strong typing skills for note-taking and data entry migration
-Attention to detail to ensure accurate message taking and forwarding.
-Problem-solving skills to handle unexpected situations and provide appropriate responses.
Primary Task
-Extracting and importing project and contact details from the client’s current system.
- Uploading and organizing associated documents and photos.
-Setting up system integrations with third-party tools.
-Customizing workflows, pipelines, and automation triggers.
-Creating and configuring estimate and contract templates.
-Any other tasks as required by company
Offer
- Long-term/full-time position
- Competitive pay is at 20,000 gross + 13th Month pay
- Pay begins on day 1 of training
- Benefits, such as: Enjoy benefits valued at 324,000 pesos annually
- HMO Coverage: Medicard with ₱200,000 Maximum Benefit Limit, Private Room Plan plus one (1) approved dependent at ₱100,000 Maximum Benefit Limit
- Loyalty Investment Fund: We set aside savings for you—withdraw after 5 years, with more perks at your 10th year.
- Pag-IBIG MP2 Savings Program: Where the company will contribute monthly to your MP2 account!
- Memorial Plan Coverage: St. Peter Memorial Plan granted after regularization
- Work-life balance benefit: 15 annual paid leaves for regular employees to rest, recharge, and enjoy personal time.
- Attendance and performance-based incentives: Get up to 142,000 pesos worth of performance-based incentives annually
- Perfect Attendance
- KPI Superstars
- Shoutout Incentive
- Referral Incentive
- QA Rockstar
- C3 Champions
- Client Obs Incentive
- Quarterly In-person Team-Buildings
- Annual Company Outing - A yearly team adventure to unwind and celebrate together
- Annual Year-End Party - A fun-filled party capped with exciting grand raffle giveaways!
- Annual Performance Review - Performance-based reviews with opportunities for pay raises.
- Annual Sports Fest - Show your team spirit and compete in fun games and tournaments!
- 13th-month pay - Guaranteed additional month’s salary every year.
- Government-mandated benefits:
- SSS
- PhilHealth
- PAG-IBIG
- Career Advancement Opportunities
Originally posted on