About hirequest
hirequest is a fast‑growing provider of alternative financing solutions tailored to small businesses and merchants. Our mission is to empower entrepreneurs—whether they are thriving or navigating challenging market conditions—by delivering flexible capital that fuels growth and stability. Founded by a team of seasoned entrepreneurs, hirequest combines deep industry expertise with a genuine passion for supporting family‑owned and independent companies. As we expand our portfolio of innovative financing products, we are looking for dedicated professionals who share our commitment to excellence, integrity, and customer‑centric service.
Why This Role Matters
In the dynamic world of alternative financing, accurate and timely data entry is the backbone of every underwriting decision, risk assessment, and client interaction. As a Data Entry Representative at hirequest, you will be the critical link between our external customers and internal analytics teams. Your work will directly influence the speed and quality of financing approvals, helping small businesses secure the capital they need to grow. This is more than a clerical position—it is an opportunity to contribute to the financial health of countless entrepreneurs while building a rewarding career in the financial services sector.
Key Responsibilities
- Document Verification: Ensure that every required document—such as loan applications, financial statements, and identification records—is complete, legible, and submitted in accordance with hirequest’s compliance standards.
- Accurate Data Entry: Create and maintain precise entries in our internal systems, capturing business and owner information with meticulous attention to detail.
- Credit Report Retrieval: Pull and review both commercial and consumer credit reports, flagging any anomalies or missing data for further investigation.
- High‑Volume Processing: Efficiently process 60+ submissions per day while maintaining a 99.5% accuracy rate.
- Effective Communication: Liaise with internal underwriting teams and external clients to clarify data discrepancies, answer inquiries, and provide status updates.
- Customer Service Excellence: Deliver courteous, professional support to both internal stakeholders and external customers, reinforcing hirequest’s reputation for reliability.
- Ad‑hoc Projects: Occasionally assist with special projects, data audits, or process improvement initiatives as directed by management.
Essential Skills & Competencies
- Detail‑Oriented Mindset: A natural inclination toward precision, especially when handling numerical data and complex forms.
- Organizational Agility: Ability to prioritize multiple tasks, meet tight deadlines, and thrive in a fast‑paced, ever‑changing environment.
- Communication Proficiency: Strong verbal and written skills to convey information clearly and professionally to diverse audiences.
- Resourcefulness: Willingness to take initiative, solve problems independently, and support teammates whenever needed.
- Technical Aptitude: Comfortable navigating proprietary databases, Microsoft Office Suite (especially Excel), and basic CRM tools.
Qualifications & Experience
- 1–3 years of experience in financial services underwriting, loan processing, or a related data‑entry role is preferred.
- Demonstrated ability to handle confidential financial information with discretion and integrity.
- High school diploma or equivalent required; associate or bachelor’s degree in Business, Finance, or a related field is a plus.
- Proven track record of meeting or exceeding productivity targets while maintaining high accuracy.
Preferred Qualifications
- Experience with credit reporting agencies (e.g., Experian, Equifax, TransUnion) and familiarity with commercial credit analysis.
- Previous exposure to alternative financing products such as merchant cash advances, equipment leasing, or revenue‑based financing.
- Certification in data management or financial operations (e.g., Certified Data Management Professional).
Career Growth & Learning Opportunities
hirequest is committed to the professional development of its team members. As a Data Entry Representative, you will have access to a structured learning path that includes:
- Mentorship Programs: Pairing with senior underwriters to deepen your understanding of financing structures and risk assessment.
- Cross‑Functional Training: Opportunities to rotate through underwriting, compliance, and client success teams, broadening your skill set.
- Certification Support: Financial assistance for relevant certifications and tuition reimbursement for continued education.
- Leadership Pipeline: Clear pathways to advance into senior data analyst, underwriting specialist, or operations manager roles as you demonstrate expertise and initiative.
Work Environment & Culture at hirequest
Our culture is built on collaboration, transparency, and a shared passion for helping entrepreneurs succeed. Key aspects of life at hirequest include:
- Remote‑First Flexibility: Work from anywhere in the United States with a reliable internet connection, supported by a robust virtual collaboration platform.
- Inclusive Community: Diverse teams that celebrate different perspectives, fostering an environment where every voice is heard.
- Results‑Driven Atmosphere: Clear performance metrics paired with autonomy, allowing you to own your workload and celebrate achievements.
- Well‑Being Focus: Regular wellness check‑ins, mental health resources, and virtual social events to maintain a healthy work‑life balance.
Compensation, Perks & Benefits
- Competitive Pay: $16–$18 per hour, commensurate with experience and performance.
- Comprehensive Benefits Package: Medical, dental, vision, life insurance, and a 401(k) retirement plan with company matching.
- Paid Time Off: Generous vacation, sick leave, and holidays to recharge and spend quality time with loved ones.
- Remote Work Stipend: Monthly allowance for home office setup, internet, or coworking space membership.
- Professional Development: Access to online training libraries, webinars, and industry conferences.
Legal Notice for California Residents
Effective January 1, 2020, pursuant to the California Consumer Privacy Act of 2018 (CCPA), California residents may have additional privacy rights. For a full description of these rights and how to exercise them, please visit hirequest.com/california-residents-privacy-policy/.
How to Apply
If you are ready to bring your precision, enthusiasm, and customer‑focused mindset to a thriving fintech environment, we want to hear from you. Click the link below to submit your application and take the first step toward a rewarding career with hirequest.
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