About workpinnacle
workpinnacle is a leading innovator in the health‑care and life‑sciences sector, delivering cutting‑edge solutions that empower manufacturers to bring safe, effective products to market faster. With a global footprint and a commitment to excellence, workpinnacle blends scientific rigor with advanced data‑driven technologies to support every stage of the product lifecycle—from research and development to large‑scale production. Our culture is built on collaboration, continuous learning, and a relentless focus on quality, ensuring that every employee contributes to a mission that truly makes a difference in patients’ lives worldwide.
Why This Role Matters
In the fast‑moving world of biopharmaceutical manufacturing, accurate and timely data is the lifeblood of operational success. As a Data Entry Operator III at workpinnacle, you will be the critical link between raw batch records and the Global Data Mart (GDM) that powers analytics, compliance, and decision‑making across the organization. Your work will directly influence the integrity of manufacturing data, support regulatory compliance under cGMP standards, and enable cross‑functional teams to monitor processes, identify trends, and drive continuous improvement.
Key Responsibilities
- Transcribe, verify, and upload large volumes of batch record information into the Global Data Mart with a focus on 100 % accuracy and “right‑first‑time” entry.
- Collaborate closely with the Manufacturing Science & Technology (MSAT) team, Process Analytics, Process Validation, and Investigation groups to understand data requirements and ensure seamless data flow.
- Utilize and enhance existing data‑entry tools, scripts, and dashboards to monitor workload, track progress, and identify bottlenecks.
- Manage special data‑collection requests, ensuring timely completion and thorough verification for internal and external stakeholders.
- Maintain up‑to‑date documentation of data‑entry procedures, system guidelines, and standard operating procedures (SOPs) in alignment with cGMP and workpinnacle policy.
- Develop a deep understanding of the relationship between data collection, process monitoring, and statistical enterprise architecture to support system enhancements.
- Engage regularly with data consumers, providing training, troubleshooting, and support to build confidence in the GDM platform.
- Identify and resolve analytics‑related issues that arise from data entry, working collaboratively with IT and analytics teams.
- Stay current with training requirements, completing mandatory courses via compliance platforms such as Compliance Wire and SAP Learning Portal.
- Participate in continuous‑improvement initiatives, suggesting workflow optimizations and automation opportunities.
- Perform any additional duties as assigned to support the broader manufacturing and data‑management ecosystem.
Essential Qualifications
- High School Diploma or equivalent; additional technical or scientific coursework is a plus.
- 0–3 years of experience in the biotech or pharmaceutical industry, preferably with exposure to batch record systems or manufacturing data collection tools.
- Proficient computer skills, including advanced use of Microsoft Office (Excel, Word, PowerPoint) and familiarity with data‑entry platforms.
- Exceptional attention to detail, with a proven track record of delivering error‑free work under tight deadlines.
- Self‑motivated and capable of working independently while also thriving in a collaborative, team‑oriented environment.
Preferred Qualifications & Experience
- Associate’s or Bachelor’s degree in Life Sciences, Business Administration, Information Systems, or a related field.
- Hands‑on experience with cGMP‑regulated environments and an understanding of regulatory requirements (FDA, EMA).
- Familiarity with statistical analysis tools, data‑visualization software, or enterprise data‑management systems.
- Experience supporting cross‑functional teams such as MSAT, Process Validation, or Quality Assurance.
- Demonstrated ability to develop or improve data‑entry workflows, including the creation of macros, scripts, or simple automation solutions.
Core Skills & Competencies
- Analytical Acumen: Ability to interpret complex batch records, identify critical data elements, and ensure accurate translation into digital formats.
- Communication: Clear, concise written and verbal communication skills for interacting with scientists, engineers, and regulatory personnel.
- Technical Proficiency: Strong command of Windows‑based applications, data‑entry software, and basic troubleshooting of system issues.
- Time Management: Proven capacity to prioritize multiple tasks, meet deadlines, and manage workload spikes without compromising quality.
- Problem‑Solving: Proactive approach to identifying data inconsistencies, investigating root causes, and implementing corrective actions.
- Team Collaboration: Willingness to share knowledge, mentor junior staff, and contribute to a culture of continuous learning.
Career Growth & Learning Opportunities
workpinnacle invests heavily in the professional development of its employees. As a Data Entry Operator III, you will have access to a robust learning ecosystem that includes:
- Structured training programs covering advanced data‑management, statistical analysis, and regulatory compliance.
- Mentorship from senior data scientists, quality engineers, and manufacturing experts.
- Opportunities to transition into specialized roles such as Data Analyst, Process Validation Engineer, or Quality Systems Specialist.
- Support for certifications (e.g., Certified Quality Auditor, Six Sigma Green Belt) and attendance at industry conferences.
- Cross‑functional project assignments that broaden exposure to the full product lifecycle.
Work Environment & Culture at workpinnacle
Our Portsmouth, NH facility offers a modern, collaborative workspace designed to foster innovation and teamwork. Key cultural pillars include:
- Integrity: Every data point you enter contributes to the safety and efficacy of life‑saving therapies.
- Inclusion: Diverse perspectives are celebrated, and every voice is encouraged to contribute ideas.
- Continuous Improvement: We champion lean principles and empower employees to suggest process enhancements.
- Work‑Life Balance: Flexible scheduling options, generous paid time off, and wellness programs support a healthy lifestyle.
Compensation, Perks & Benefits
workpinnacle offers a competitive salary package commensurate with experience, along with a comprehensive benefits suite that typically includes:
- Medical, dental, and vision coverage with multiple plan options.
- Retirement savings plan with company matching contributions.
- Paid parental leave, vacation, and sick days.
- Employee assistance programs, mental‑health resources, and wellness incentives.
- Tuition reimbursement for continued education and professional certifications.
- On‑site amenities such as a cafeteria, fitness center, and collaborative breakout spaces.
How to Apply
If you are detail‑oriented, thrive in a regulated manufacturing environment, and are eager to contribute to a mission‑driven organization, we invite you to join workpinnacle as a Data Entry Operator III. Bring your passion for precision and your commitment to data integrity, and help us power the next generation of life‑saving therapies.
Take the next step in your career today—apply now and become an essential part of workpinnacle’s success story.
Apply for this job