About nexawork
Welcome to nexawork, the global leader in hospitality and experiential services. With a portfolio that spans hotels, resorts, and event venues across every continent, nexawork is renowned for delivering unforgettable guest experiences while fostering a culture of innovation, inclusivity, and continuous growth. Our teams are the heart of our success, and we are committed to building a workplace where every individual can thrive, learn, and contribute to a shared vision of excellence.
Position Summary
As a Data Entry Clerk at nexawork, you will be the backbone of our information management system, ensuring that every piece of data—whether it’s a reservation, a guest inquiry, or an internal document—is captured accurately, stored securely, and readily accessible to the teams that rely on it. Your meticulous attention to detail, strong communication skills, and proactive mindset will help us maintain the high standards of quality, efficiency, and customer service that define nexawork.
Key Responsibilities
- Enter, update, and retrieve data in nexawork’s proprietary databases using keyboard, mouse, and other input devices, ensuring 100% accuracy and completeness.
- Verify information from a variety of sources—including printed forms, electronic documents, and verbal communications—by cross‑checking against established records.
- Operate standard office equipment (telephone, fax, photocopier, scanner, calculator) and peripheral devices to support daily operations.
- Respond to guest inquiries and internal requests in a timely, courteous manner, providing accurate information and escalating issues when necessary.
- Maintain confidentiality of proprietary and sensitive information, adhering to nexawork’s data protection policies.
- Collaborate with cross‑functional teams (Reservations, Guest Services, Finance) to resolve data discrepancies and improve data integrity.
- Identify opportunities to streamline processes, recommend system enhancements, and implement solutions that increase productivity and reduce errors.
- Adhere to all nexawork safety and security protocols, reporting incidents and completing required training.
- Perform physical tasks such as moving, lifting, and carrying items up to 10 pounds, ensuring compliance with ergonomics guidelines.
- Support additional duties as assigned by supervisors, demonstrating flexibility and a willingness to contribute wherever needed.
Essential Qualifications
- High school diploma or equivalent; associate’s degree or higher in Business Administration, Information Systems, or related field preferred.
- Minimum of 1 year of experience in data entry, administrative support, or a related role.
- Proficient typing speed of at least 45 words per minute with high accuracy.
- Strong familiarity with Microsoft Office Suite (Word, Excel, Outlook) and experience using database or CRM systems.
- Excellent verbal and written communication skills, with the ability to convey information clearly and professionally.
- Demonstrated ability to maintain confidentiality and exercise discretion with sensitive information.
- Strong organizational skills, with the capacity to manage multiple tasks and deadlines simultaneously.
- Basic troubleshooting skills for common office equipment and software issues.
- Ability to stand, sit, or walk for extended periods and lift up to 10 pounds without assistance.
- Valid driver’s license and reliable transportation (preferred but not mandatory).
Preferred Qualifications
- Experience working in the hospitality or travel industry.
- Knowledge of nexawork’s reservation and property management systems.
- Multilingual abilities, especially in Spanish, French, or Mandarin.
- Certification in data management or information governance.
- Experience with data quality assurance and audit processes.
Skills & Competencies
- Attention to Detail: Ability to spot errors and inconsistencies quickly and correct them with minimal supervision.
- Analytical Thinking: Capability to interpret data trends and suggest improvements.
- Customer‑Centric Mindset: Commitment to delivering accurate information that enhances guest satisfaction.
- Team Collaboration: Willingness to work closely with colleagues across departments to achieve shared goals.
- Adaptability: Comfort with changing priorities and the ability to learn new tools and processes rapidly.
- Time Management: Skill in prioritizing tasks to meet tight deadlines while maintaining quality.
Career Growth & Learning Opportunities
At nexawork, we believe that every role is a stepping stone to greater responsibilities. As a Data Entry Clerk, you will gain exposure to:
- Advanced data analytics and reporting tools used across nexawork’s global operations.
- Cross‑departmental projects that drive process improvements and operational excellence.
- Mentorship programs pairing you with experienced professionals in hospitality, technology, and business analytics.
- Continuous learning through internal training modules, webinars, and access to industry conferences.
- Clear career pathways into roles such as Data Analyst, Operations Coordinator, or Guest Experience Specialist.
Work Environment & Company Culture
Our nexawork culture is built on the pillars of respect, innovation, and community. You will experience:
- A collaborative, inclusive workplace where diverse perspectives are valued.
- Flexible work arrangements and a supportive environment that promotes work‑life balance.
- Regular team‑building activities, wellness programs, and community service initiatives.
- Recognition programs that celebrate individual and team achievements.
Compensation & Benefits
We offer a competitive hourly wage ranging from $18.50 to $24.00, commensurate with experience and qualifications. In addition, nexawork provides a comprehensive benefits package that includes:
- Health, dental, and vision coverage.
- Flexible Spending Accounts for medical and dependent care.
- Life, disability, and accident insurance.
- Paid parental leave and adoption expense reimbursements.
- Educational assistance and tuition reimbursement.
- 401(k) plan with company match and a stock purchase plan.
- Employee discounts at nexawork properties worldwide.
- Commuter benefits and childcare discounts.
- Employee Assistance Program and wellness resources.
Washington state employees will accrue 0.04616 PTO hours for every hour worked and receive a minimum of seven paid holidays annually.
Application Deadline
Submit your application within 21 days of posting (deadline: 8/18/2025). We encourage early applications to ensure a timely review.
Join nexawork Today
If you are a meticulous, customer‑focused professional eager to contribute to a global hospitality leader, we invite you to apply. Become part of a team that values your unique background, supports your growth, and celebrates your successes.
Apply for this job