About The Company
Crawford & Company is a globally recognized leader in claims management and insurance services. With a presence in over 70 countries and a diverse team speaking dozens of languages, we are committed to delivering exceptional customer service and innovative solutions. Our mission is to help individuals and communities recover from adversity by providing compassionate, efficient, and effective claims handling.
We believe that every claim represents a person, a family, or a community in need, and we are dedicated to restoring lives through our work. Our company fosters a culture of respect, collaboration, and continuous learning, empowering employees to grow and lead within the industry. At Crawford, we value diversity, inclusion, and the entrepreneurial spirit that drives us to pioneer new approaches in our field.
About The Role
We are currently seeking a Temporary Data Entry Clerk to join our team remotely. This position is ideal for detail-oriented professionals looking to contribute to a dynamic environment, especially during peak times such as hurricane season when workload volumes increase. The role offers flexible assignments that may range from a few days to several months, providing valuable experience and the potential for full-time placement for high performers.
As a Data Entry Clerk, you will be responsible for accurately entering and verifying claim-related data, reviewing transcriptions, and maintaining detailed claim notes. This position requires strong organizational skills, the ability to meet deadlines, and excellent communication with team members and Content Claims Specialists. It provides an opportunity to develop your skills in data management, quality assurance, and claims processing within a supportive and innovative company.
Qualifications
Secondary School diploma or equivalent
Prior experience in data entry, retail, transcription, or customer service roles
Reliable high-speed internet connection
Personal computer or laptop running Windows 10 or 11 (Mac or Chromebook not supported)
USB wired headset and functioning webcam
Proficiency in MS Office/Outlook and online research tools
Strong attention to detail and accuracy in data entry
Excellent written and verbal communication skills in English
Ability to collaborate effectively with team members
Highly organized with strong multitasking and time management skills
Self-motivated and capable of working independently without supervision
Adaptability to new technology and processes
Willingness to learn and continuously improve
Responsibilities
Accurately enter and verify claim-related data, ensuring completeness and correctness
Review and edit transcriptions from mobile applications for accuracy
Maintain ongoing communication with team members and Content Claims Specialists regarding data progression and content pricing
Meet workflow deadlines consistently and efficiently
Document and upload relevant claim information, maintaining detailed notes within relevant systems
Implement feedback from quality assurance reviews promptly and accurately
Complete and submit daily work and time logs for all processed claims
Support other related tasks and duties as assigned by supervisors
Ensure data security and confidentiality at all times
Benefits
Competitive hourly wage of $11 per hour
Flexible remote work environment
Opportunities for career growth and potential full-time placement
Performance-based incentives and recognition programs
Comprehensive training and continuous learning opportunities
Supportive and inclusive company culture
Health, wellness, and financial benefit programs
Participation in community and sustainability initiatives
Equal Opportunity
Crawford & Company is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We participate in E-Verify and uphold all applicable employment laws to ensure fair treatment for all candidates and employees.