About talentedge
talentedge is a global leader in workforce solutions, connecting talented professionals with dynamic organizations across a wide range of industries. With a strong commitment to innovation, diversity, and employee empowerment, talentedge has built a reputation for delivering high‑quality staffing services that help businesses thrive in today’s fast‑changing market. Our Springfield, Ohio hub serves a diverse portfolio of clients, including major insurance providers, healthcare organizations, and financial institutions. By joining talentedge, you become part of a collaborative network that values precision, reliability, and continuous improvement.
Why This Role Matters
In the insurance sector, accurate and timely data entry is the backbone of efficient claims processing, risk assessment, and customer service. As a Data Entry Associate at talentedge, you will play a pivotal role in ensuring that critical insurance documents are transformed into clean, searchable data that powers decision‑making across the organization. Your work directly impacts the speed at which claims are settled, the accuracy of policy records, and the overall satisfaction of policyholders.
Key Responsibilities
- Review scanned images of insurance documents—including policy forms, claim statements, and supporting attachments—to extract relevant data.
- Enter or update information into the designated database with a focus on speed, accuracy, and adherence to formatting standards.
- Validate entered data against source documents to ensure completeness and correctness.
- Maintain a high level of data integrity by performing routine quality checks and flagging inconsistencies for review.
- Follow client‑specific compliance guidelines, including privacy regulations such as HIPAA and state insurance statutes.
- Adapt quickly to evolving procedures, software updates, and shifting workload priorities.
- Collaborate with team members and supervisors to resolve ambiguous entries and improve workflow efficiency.
- Document any recurring issues or process bottlenecks and propose actionable solutions.
Essential Qualifications
- High school diploma or GED equivalent; additional education or certifications in office administration is a plus.
- Demonstrated proficiency with computers, including familiarity with Windows or macOS operating systems and standard office software.
- Typing speed of at least 30 words per minute (WPM) and a keystroke rate of 6,000 keys per hour (KPH) on alphanumeric data entry tests (scores must be listed at the top of the resume).
- Exceptional attention to detail, with a proven track record of producing error‑free work under tight deadlines.
- Ability to thrive in a fast‑paced environment while maintaining composure and focus.
- Flexibility to adjust to policy and procedure changes without compromising quality.
Preferred Experience & Skills
- Prior experience in an office setting, especially within insurance, finance, or healthcare data processing.
- Familiarity with data entry platforms, optical character recognition (OCR) tools, or specialized insurance software.
- Basic understanding of insurance terminology and document types.
- Strong written and verbal communication skills to interact effectively with supervisors and quality assurance teams.
- Demonstrated reliability and punctuality, with a willingness to work the designated shift of Monday to Friday, 4:00 pm – 12:30 am EST.
Core Competencies for Success
- Accuracy & Precision: Ability to spot even minor discrepancies and correct them before they affect downstream processes.
- Time Management: Efficiently prioritize tasks to meet daily production targets while preserving quality.
- Adaptability: Quickly learn new software tools, data entry protocols, and client‑specific requirements.
- Team Collaboration: Share knowledge, support peers, and contribute to a positive, solution‑focused work environment.
- Compliance Awareness: Understand and adhere to data privacy regulations and client confidentiality standards.
Compensation, Benefits, and Perks
talentedge offers a competitive hourly wage of $16.50 for this position, reflecting the importance of precision and reliability in the role. In addition to base pay, eligible associates enjoy a comprehensive benefits package that includes:
- Medical, dental, and vision insurance options with flexible coverage levels.
- Life insurance and short‑term disability protection.
- Access to an Employee Assistance Program (EAP) for personal and professional support.
- Commuter benefits to ease the cost of travel to our Springfield location.
- Retirement savings plans, including a 401(k) with employer matching contributions.
- Paid time off, including sick leave, holiday pay, and any additional leave required by federal, state, or local law.
- Opportunities for voluntary benefits such as supplemental insurance and wellness programs.
Career Growth & Learning Opportunities
talentedge is dedicated to the professional development of its workforce. As a Data Entry Associate, you will have access to:
- Structured training programs that cover advanced data management techniques, industry‑specific software, and regulatory compliance.
- Mentorship from senior analysts and supervisors who can guide you toward higher‑level roles such as Data Quality Analyst, Claims Processor, or Operations Coordinator.
- Internal job boards that highlight openings across different departments, enabling lateral moves into customer service, project coordination, or administrative leadership.
- Certification support for relevant credentials (e.g., Certified Data Management Professional, Insurance Operations Certificate).
- Regular performance reviews that identify strengths, set development goals, and recognize achievements with merit‑based incentives.
Work Environment & Culture at talentedge
Our Springfield facility is designed to foster focus and collaboration. The workspace features ergonomic workstations, high‑resolution monitors for clear document viewing, and a quiet environment that minimizes distractions. talentedge promotes a culture built on:
- Inclusivity: We celebrate diverse backgrounds and perspectives, ensuring every associate feels valued.
- Integrity: Ethical handling of sensitive insurance data is non‑negotiable, and we uphold the highest standards of confidentiality.
- Continuous Improvement: Feedback loops and process‑enhancement initiatives empower employees to suggest and implement efficiencies.
- Work‑Life Balance: While the shift extends into the evening, we provide flexible scheduling options and support for personal commitments.
- Recognition: Outstanding performance is acknowledged through employee‑of‑the‑month awards, spot bonuses, and public commendations.
Equal Opportunity Commitment
talentedge is an equal opportunity employer. We welcome applicants of all backgrounds, including veterans, individuals with disabilities, and those protected under the California Fair Chance Act, Los Angeles City Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance. All qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by law.
How to Apply
If you are a meticulous, self‑motivated professional who thrives on turning complex documents into clean, actionable data, we encourage you to submit your application today. Please ensure your resume highlights your typing scores, relevant experience, and any certifications you hold. Click the button below to begin the application process with talentedge.
Join talentedge and Make an Impact
At talentedge, every data point you enter contributes to the larger mission of delivering reliable insurance services to millions of customers. Your dedication to accuracy helps streamline operations, reduce errors, and ultimately improve the lives of policyholders. Take the next step in your career—apply now and become an essential part of our high‑performing team.
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