POSITION SUMMARY
This role supports the Talc Claims Resolution Program (TCRP) and performs
high-volume claimant record entry, validation, cleanup, and reconciliation using
established procedures. The Data Entry Analyst is responsible for accurate
system updates, clear documentation of completed work, and prompt escalation of
missing, inconsistent, or unclear information.
POSITION LOCATION: Remote
JOB RESPONSIBILITIES
Data Entry and Claimant Record Maintenance
Enter and update claimant information in designated TCRP systems, trackers,
and workflow tools.
Process claimant updates from approved source documents and authorized work
queues.
Apply updates exactly as submitted and in accordance with documented TCRP
procedures.
Maintain clear notes and audit trails for all records processed.
Data Validation and Quality Control
Compare source information to current system records before saving changes.
Confirm required fields are complete and data is entered in the correct
format.
Identify duplicate, missing, conflicting, or potentially inaccurate
information.
Complete assigned quality checks and correct errors within the analyst’s
authorized scope.
Backlog and Work Queue Processing
Process high-volume TCRP work queues according to assigned priorities and
turnaround expectations.
Support claimant data cleanup, reconciliation, and backlog remediation
activities.
Track completed, pending, and escalated items using approved logs or
reporting tools.
Meet productivity expectations while maintaining required accuracy and
documentation standards.
Issue Identification and Escalation
Place items in the appropriate pending or exception status when information
is incomplete or cannot be validated.
Escalate complex discrepancies, document questions, system issues, and
process exceptions to TCRP Operations leadership.
Support case administration without making legal, eligibility, claim-value,
or policy decisions.
Confidentiality and Process Compliance
Protect confidential claimant, firm, and program information in accordance
with established requirements.
Adhere to approved access, data handling, quality control, and documentation
requirements.
Utilize only authorized systems, source documents, and communication
channels.
Complete required training and follow updated procedures as communicated.
KNOWLEDGE, SKILLS, AND ABILITIES
Required:
High school diploma or equivalent
Prior data entry, records processing, claims support, legal operations, or
administrative experience.
Demonstrated ability to enter and review high volumes of information
accurately.
Strong attention to detail, organization, and follow-through.
Ability to follow written procedures and apply consistent data-entry rules.
Proficiency with Microsoft Excel, Outlook, Teams, and web-based systems.
Ability to work independently, manage assigned queues, and meet deadlines.
Ability to maintain confidentiality and appropriately handle sensitive
information
Performance Expectations
Accurate and complete data entry.
Timely processing of assigned work queues.
Consistent adherence to TCRP procedures and quality standards.
Complete documentation of work performed and exceptions identified.
Prompt escalation of issues that cannot be resolved within established
guidance.
Reliable attendance and responsiveness during scheduled work hours.
ABOUT ARCHER
ARCHER Systems is a leading technology-enabled legal services company that
provides pre-settlement and post-settlement administration services for a single
event, mass tort, and class action cases with the goal of helping claimants
access their settlement proceeds more efficiently and quickly. The company plans
to continue leveraging technology and top-tier talent to enhance customer
service and offer new product lines and services.
ARCHER’s core offering is post-settlement Healthcare Lien Resolution
Administration and QSF (Qualified Settlement Fund) Administration and payments
processing for multi-claimant (mass tort and class action) litigation. Other
services include claims administration, single event lien resolution, probate,
and bankruptcy coordination, release administration, medical records review,
plaintiff fact sheet, and other intake/census preparation and management. ARCHER
enables law firms to focus on their litigation while ensuring that critical
pre-settlement and post-settlement administration documents, services, business
analytics, and reporting are handled efficiently and effectively.