About the Company
Founded in 2008, ClearOne Advantage helps clients resolve credit card balances and other unsecured debts without personal bankruptcy. Headquartered in Baltimore, Maryland, the company has more than 500 employees and operates with a fully remote workforce. It works in the direct-to-consumer financial services industry and is committed to treating clients with respect and empathy.
About the Role
ClearOne Advantage is seeking a Senior Data Analyst to strengthen reporting, measurement, and decision-making across the client journey, from initial contact through debt settlement.
In this role, you will work across Marketing and Sales, Client Services, Finance, Revenue Operations, and Affiliates, providing analysis that helps teams understand performance and identify opportunities for improvement. You will partner directly with business leaders, Data Engineering, and the broader Analytics organization to build reporting systems, investigate data quality issues, and turn complex business questions into actionable recommendations.
The position requires someone who can work independently, take ownership of analytical priorities, and communicate findings clearly to both technical and non-technical audiences.
Key Responsibilities
•Design and build reporting systems that address business questions across financial performance, borrowing base metrics, and the client journey.
•Deliver recurring reports, including daily performance summaries, weekly trend analyses, and executive briefings for business leadership.
•Translate loosely defined business questions into structured analytical frameworks, working with stakeholders to establish objectives and define success.
•Develop reporting approaches and analytical recommendations that support informed business decisions.
•Partner with Data Engineering to identify, escalate, and help resolve data quality issues within Snowflake.
•Use SQL to perform complex aggregations, cohort analysis, time-series comparisons, and data quality investigations.
•Build and maintain production Tableau dashboards for operational teams and executive audiences.
•Adopt AI-assisted analytical tools and workflows to improve efficiency and share effective practices with colleagues.
•Collaborate across departments to address analytical questions that span multiple business functions.
•Proactively identify reporting gaps, surface potential issues, and provide constructive feedback when requests need clearer objectives or definitions.
Required Qualifications
•Bachelor’s or master’s degree in a quantitative field, such as Analytics or Information Systems, or a business-related field.
•Two to three years of experience in an analytics or business intelligence role, with demonstrated growth toward senior-level ownership of reporting systems and analytical priorities.
•Strong SQL skills, with experience in complex aggregations, cohort analysis, time-series comparisons, and data quality debugging. Snowflake experience is preferred.
•Proficiency in Tableau, including building and maintaining production dashboards for operational and executive audiences.
•Ability to turn ambiguous business questions into structured analytical frameworks and defensible recommendations.
•Experience collaborating with Data Engineering on data pipelines, data modeling, and data quality issues.
•Strong communication skills, including the ability to explain complex findings clearly to non-technical stakeholders and challenge unclear requests constructively.
•Comfort using AI-assisted analytical tools, including large language models (LLMs) and Copilot, to improve analytical workflows.
•Willingness to share effective tools, methods, and practices to improve team-wide productivity.
Benefits
•Remote-first work environment.
•Paid time off and paid holidays.
•401(k) retirement plan.
•Health, dental, and vision insurance.
•Life and disability insurance.
•Health Savings Account (HSA).