D365 CE Technical-Functional Consultant
100% remote (Europe) | 6 Months Initially
We can hire in these countires: Slovakia, Poland, Spain, Turkey, France & Germany
We are looking for an experienced
D365 CE Technical-Functional Consultant
to join a global CRM team.
This is a
fully remote opportunity for candidates based in Europe
and would suit someone who enjoys working across both the
functional and technical sides of Microsoft Dynamics 365 CE
.
The role is particularly suited to a consultant who can understand business requirements, shape solutions with stakeholders and also get hands-on with the D365 CE platform and Power Platform.
The Role
You will join an established CRM team supporting a stable D365 CE environment while also contributing to a number of ongoing enhancement and transformation initiatives.
A key focus will be supporting
CRM consolidation and other emerging initiatives
, working within a delivery-focused environment where priorities may evolve as projects progress.
You will work independently and be expected to take ownership of your area, collaborating with business stakeholders, Product Owners, developers and wider technology teams.
Key Responsibilities
Work across
D365 CE Sales and Customer Service
, supporting both functional and technical requirements.
Analyse business processes and translate business needs into clear requirements, user stories, process maps and acceptance criteria.
Work directly with stakeholders to understand requirements and identify opportunities for improvement.
Configure and extend D365 CE, including tables, forms, views, business rules, workflows and business process flows.
Develop and support
Power Automate / Cloud Flow
solutions.
Support CRM enhancements and ongoing platform optimisation.
Work alongside technical teams to design and deliver effective D365 CE solutions.
Support integrations between D365 CE and other enterprise applications.
Contribute to CRM consolidation and other projects as they develop.
Maintain clear technical and functional documentation.
Work independently while collaborating effectively with the wider CRM team.
What We're Looking For
We are looking for someone who combines
strong D365 CE functional knowledge with hands-on technical capability
.
Essential
Strong commercial experience with
Microsoft Dynamics 365 CE / CRM
.
Strong experience across
D365 CE Sales and/or Customer Service
.
Demonstrable experience working in both
functional consulting and technical/development environments
.
Experience delivering D365 CE enhancements or project work.
Strong
Power Automate / Cloud Flow
experience.
Good understanding of
Dataverse
.
Experience gathering requirements and translating business needs into practical D365 solutions.
Experience working directly with business stakeholders.
Ability to work independently and take ownership of deliverables.
Previous experience in a
consultancy, implementation or project delivery environment
.