The Cybersecurity Security Operations Center (CSOC) Manager’s core function is
to provide leadership and oversee the administration of the CSOC, including
security engineers and security analysts. The CSOC is responsible for monitoring
and alerting on cybersecurity events, ensuring the maintenance of the current
and future technologies, and continually analyzing threat data to find ways to
improve the organization's security posture. This position requires both the
ability to tactically focus on immediate threats at hand as identified in alerts
and intelligence as well as strategically remain focused on Initiatives tasked
by senior leadership. Candidates must be highly analytical, technically
competent, and have an ability to provide focus and calm during incident
response scenarios. The ability to lead groups or move forward initiatives is
essential. In addition, the ability to plan for future team needs requires
staying informed of current events in technology platforms and the Cybersecurity
industry.
RESPONSIBILITIES
Operational Management
Manage team employees reporting directly to you. Responsibilities include
preparing midyear and annual staff evaluations and addressing both
opportunities for growth (such as promotions) or improvement (such as
employee performance improvement plans) as performances warrant.
Manage the on-call rotation and time off for the SOC
Providing regular training sessions and mentorship opportunities to
facilitate knowledge-sharing within the team.
Hiring new staff members or contracting outside services to supplement your
team's capabilities when needed.
Responsible for vendor management - existing and future contractual
relationships with technology and service providers. This includes working to
address support issues, contract renewals / discrepancies, bi-weekly
meetings, Quarterly Business Reviews, etc.
Track tool performance / utilization to measure return on investment and
support future evaluation / rationalization needs.
Responsible for identifying tool / service evaluation opportunities. Working
closely with the Security Threat Architect.
Responsible for day-to-day CSOC budget management
Lead your team and communicate with management during incident response (IR)
to ensure timely notification and containment occur. Responsibilities include
ensuring communicating, documenting IR progress, and following through with
post-mortem reviews.
Ensure CSOC meets regulatory compliance of both internal and external
auditors by adherence to policies and procedures. Ensure version control of
SOC alerts as well as least privilege access to logs and investigation data.
Ensure synchronization and collaboration between the CSOC and Cyber Threat
Intelligence team.
Work with other departments to identify the root causes of security incidents
and develop strategies to mitigate these risks.
Strategy & Planning
Work with employees on Individual Development plans. Interface with
management and Human Resources to ensure plans meet business needs and
provide measurable advancement steps to employee promotion and realization of
career goals.
Responsible for building and briefing at the monthly Governance Board
meetings for existing or future spend as appropriate.
Responsible for planning and prioritizing annual spend for CSOC in support of
Operational Plan Development and advising upper management on budget
forecasting.
Improve incident response times, reduce false positives and other extraneous
alerts, and enhancing threat detection capabilities.
Work with CSOC and architecture in determining technology and resource
requirements.
Participate in engagement with other service families and departments in
addressing CSOC logging and monitoring needs. Engage with same groups in
developing Enterprise logging and monitoring strategies and solutions.
Stay abreast of business and technological developments to properly prepare
CSOC future posture.
Acquisition & Deployment
Work with upper management to understand budget availability to shape CSOC
efforts.
Supervise team and/or perform compliance assessments to include Proof of
Value (PoV) or Proof of Concept (PoC) for new program security tools.
Provide an accurate technical evaluation of the software application, system,
or network, documenting the security posture, capabilities, and
vulnerabilities against relevant information assurance policies.
Incidental Functions
Assist with other projects as required to contribute to efficiency and
effectiveness of the organization.
Travel may be required but should not exceed 10% of work time.
Work outside the standard office 7.5-hour workday may be required with
on-call availability.
This is a remote position.
This position is not eligible for sponsorship for work authorization now or in
the future, including conversion to H1-B visa. Must be legally authorized to
work in the country of employment without needing sponsorship for employment
work visa status now or in the future.
Job duties include contact with other employees and access confidential and
proprietary information and/or other items of value, and such access may be
supervised or unsupervised. The Company therefore has determined that a review
of criminal history is necessary to protect the business and its operations and
reputation and is necessary to protect the safety of the Company’s staff,
employees, and business relationships.
QUALIFICATIONS
Education & Experience
Required:
Bachelor’s degree or foreign equivalent in related field or equivalent
experience.
12+ years IT and/or cyber experience.
8+ years IT security experience
8+ years of managing a team of direct reports
Minimum 1 year experience with cyber-security investigations and incident
response.
Minimum 1+ years of experience in process analysis and improvement.
Background in metrics/reporting.
Experience identifying and implementing solutions to complex business
problems.
Understanding of various operating systems (z/OS, Window, UNIX, Linux, AIX,
etc.) with an emphasis on vulnerability assessment and hardening.
Ability to analyze reports by reviewing incident or threat frequency,
severity, and duration data.
Must be eighteen years or older
Must be legally authorized to work in the United States without company
sponsorship
Preferred Experience
Experience in a Security Operations Center (SOC) or working with a Managed
Security Service Provider (MSSP)
Supervisory and/or Management experience preferred.
Budget management
Vendor management
Understand Log Management process and program
Certifications: Lean, CISSP, SANS GIAC, or CISM
Project Management concepts: use of JIRA, Planner, etc.
Delivery of Metrics demonstrating proof of value and key performance
indicators
Understanding of CVSS, CVE, CWE, CPE, CCE, CWE, OVAL, SCAP and/or other
standards.
Familiar with both IT and OT detect and respond functions
Familiar with email security tools such as Proofpoint, Abnormal Security,
O365, etc.
Understanding of Threat Analysis and Threat Intelligence.
Experience with Security and Information and Event Monitoring (SIEM) products
such as Sumo Logic, Splunk, etc.
Experience with Vulnerability Management products such as Qualys.
Utilize key performance indicators to track analyst workloads as well as the
efficiency of detection signatures/rules and associated monitoring
technologies.
Benchmark and implement industry best practices to mitigate potential
threats.
Support the preparation of appropriate reports and communicate status and
results.
Familiarity with SOC-CMM
At Sherwin-Williams, our purpose is to inspire and improve the world by coloring
and protecting what matters. Our paints, coatings and innovative solutions make
the places and spaces in our world brighter and stronger. Your skills, talent
and passion make it possible to live this purpose, and for customers and our
business to achieve great results. Sherwin-Williams is a place that takes its
stability, growth and momentum and translates it to possibility for our people.
Our people are behind the strength of our success, and we invest and support you
in:
Life … with rewards, benefits and the flexibility to enhance your health and
well-being
Career … with opportunities to learn, develop new skills and grow your
contribution
Connection … with an inclusive team and commitment to our own and broader
communities
It's all here for you... let's Create Your Possible
At Sherwin-Williams, part of our mission is to help our employees and their
families live healthier, save smarter and feel better. This starts with a wide
range of world-class benefits designed for you. From retirement to health care,
from total well-being to your daily commute—it matters to us. A general
description of benefits offered can be found at http://www.myswbenefits.com/
[http://www.myswbenefits.com/]. Click on “Candidates” to view benefit offerings
that you may be eligible for if you are hired as a Sherwin-Williams employee.
Compensation decisions are dependent on the facts and circumstances of each case
and will impact where actual compensation may fall within the stated wage range.
The wage range listed for this role takes into account the wide range of factors
considered in making compensation decisions including skill sets; experience and
training; licensure and certifications; and other business and organizational
needs. The disclosed range estimate has not been adjusted for the applicable
geographic differential associated with the location at which the position may
be filled. The wage range, other compensation, and benefits information listed
is accurate as of the date of this posting. The Company reserves the right to
modify this information at any time, with or without notice, subject to
applicable law.
Qualified applicants with arrest or conviction records will be considered for
employment in accordance with applicable federal, state, and local laws
including with the Los Angeles County Fair Chance Ordinance for Employers and
the California Fair Chance Act where applicable.
Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All
qualified candidates will receive consideration for employment and will not be
discriminated against based on race, color, religion, sex, sexual orientation,
gender identity, national origin, protected veteran status, disability, age,
pregnancy, genetic information, creed, marital status or any other consideration
prohibited by law or by contract.
As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local
employment services delivery systems to provide priority referral of Protected
Veterans.
Please be aware, Sherwin-Williams recruiting team members will never request a
candidate to provide a payment, ask for financial information, or sensitive
personal information like national identification numbers, date of birth, or
bank account numbers during the application process.