Posted Sep 28, 2026

Customer Support Group Administrative Assistant

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Behind every great teacher is someone making sure the details are handled. As a CSG Administrative Assistant, you'll keep the operational engine running for Lakeshore's CCA workforce — managing payroll records, coordinating travel and expenses, and supporting new hires from day one. Your accuracy and follow-through help our field teams stay focused on what matters most: getting great learning materials into the hands of educators and children. A day on the job looks like this: • Review and reconcile payroll and timekeeping records across multiple systems, identifying and resolving discrepancies — such as missing punches, overtime, or sick time — in partnership with supervisors, employees, and staffing vendors • Track and reconcile employee expenses and mileage reimbursements, review receipts, code submissions accurately, and complete monthly credit card reconciliation • Research vendors, coordinate bookings, and reconcile invoices; manage employee travel arrangements including flights, hotels, and rental cars • Support new hire onboarding by sending welcome materials, coordinating system access, and tracking completion of required training and compliance courses • Draft clear, professional correspondence for internal and external stakeholders and pitch in on time-sensitive projects to keep the team moving