Customer Support Executive Intern

This is a remote position.

Excited to join the world of customer support? Apply now for the Customer Support Executive position at MTC!

Abhyaz is seeking a dedicated Customer Support Executive who is passionate about delivering exceptional service. If you're ready to provide top-notch support to our customers and ensure their satisfaction, then this opportunity is for you.

Core Functional Responsibilities:

• Provide excellent customer service, addressing inquiries and resolving issues promptly.
• Work with customers to understand their needs and recommend the right solutions.
• Build strong relationships with customers to enhance their experience.
• Greet customers warmly and interact with them on a daily basis.
• Offer assistance and respond to queries about products and purchases.
• Provide recommendations to customers based on their requirements.
• Promote new products and services to customers.
• Document customer interactions and update records accordingly.

General Responsibilities:

• Improve engagement with customers to enhance their overall experience.
• Increase sales by effectively addressing customer needs and preferences.
• Understand product features and effectively communicate them to customers.
• Assist in promotions and create opportunities for customers to explore new offerings.
• Collaborate with internal teams to address customer inquiries and resolve issues.
• Maintain a strong relationship with key stakeholders to ensure customer satisfaction.

About Abhyaz Internships:

Abhyaz Internships are a 4-16 weeks remote opportunity designed to develop your professional acumen while you work on critical real time projects. You are expected to spend 25 - 30 hrs a week. Our team of mentors and industry professionals guide you through every step of the project for you to gain valuable hands on exposure.We publish your work results in your online portfolio, allowing you to strengthen your professional resume and social media profiles, while showcasing your work to best position your talents for future opportunities.The outcomes will be byte-sized projects that will have to be delivered every week. Your outcomes will be reviewed and grade by peers and your supervisors. Interns who excel in their project may be offered a guidance and support to secure placements within reputable companies.

Hiring Process:

Step 1:Friday- Monday- Job Opening will be open(4days)
Step 2:Till Thursday- Evaluation will be Open and Assessment will be graded(3 days)
Step 3: Friday- Saturday- Offer and Orientation Notification(3 days)

Step 4:Monday- Orientation Session(1day)

Step 5:Tuesday- Monday- Induction(7 days)

Step 6:Tuesday- In project

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