2-4 years in Customer Success, Consulting, Account Management, or scaled customer-facing role in SaaS/technology; data fluency; strong written communication; operational discipline; AI fluency.
Key Responsibilities
- driving adoption
- managing health
- scaling impact
Skills & Tools
Gainsight, Salesforce, Claude, Copilot
Job Details
- Category: Customer Service
- Seniority: Mid Level
- Commitment: Full Time
- Workplace: Remote — Illinois or Kentucky or Kansas or Idaho or Delaware or Colorado or Nevada or Nebraska or Montana or Michigan or Maryland or Maine or Iowa or Florida or California or Utah or Ohio or New Jersey or Minnesota or Massachusetts or Indiana or Georgia or Arizona or Alabama or Wisconsin or Washington or Virginia or West Virginia or Oklahoma or Texas or Tennessee or Pennsylvania or North Carolina or New Mexico or New York or Missouri or Louisiana or Connecticut or Washington, D.C. or South Carolina or Oregon or New Hampshire
- Salary: USD 67,000 – 101,000 / year
- Languages: English
About Relativity
A legal technology company solving big data challenges for the legal industry. — Industry: Information Technology