Compensation: $19–$28 per hour
Start Date: Summer
Department: Customer Success & Account Management
Why We Have This Role:
The role focuses on operations, quality improvement, and data analysis. The Customer Success
Professional (CSP) intern will assist in streamlining back-office operations and enhance efficiency by optimizing quote-to-cash processes, maintaining / enhancing customer workflows,
and/or reducing administrative burdens for Customer Success Managers. The CSP intern will proactively address any issues to maintain data accuracy and ensure efficient operations.
Things You Will Do
● Lead continuous improvement projects to optimize performance and enhance the customer experience.
● Work with global quote to cash teams to ensure accurate data, reporting and processes.
● Transform raw data into insightful dashboards using Excel, Power BI or similar tools.
● Conduct data analysis to uncover trends and potential problems in reports.
● Assist with the training and enablement of processes and new/existing product launches.
● Update project plans and notes to help inform the team and stakeholders on pending issues on a proactive basis.
Candidate Requirements
● Active enrollment in a four year or advanced degree program at an accredited university.
● Legal authorization to work in the U.S. The company will not sponsor individuals for employment visas, now or in the future, for this job opening.
Nice to Have
● Met us through an event or interned with the company in the past.
● A cumulative GPA of 3.0 on a 4.0 scale.
● Experience with data visualization using Power BI or Excel (can perform complex functions).
● Relocation support is not provided for this role. You must be located within 50 miles of
Milwaukee, WI to be considered.
Perks & Benefits:
● Health benefits.
● 401(k) plan.
● Paid time off.
Important: Your application for the above role(s) will be assessed by our Artificial Intelligence
System to match you with the best-fit opportunities. We can let you know better once you submit your resume.