Job Title: Remote Customer Service Inbound Call Center Supervisor - Treasury
Services Department Location & Duration: Remote, Full Time, Temporary 6+ months.
Hours: 8 hour shifts varying (this is a 24/7 operation) Hourly rate - $25/hr -
$29/hr depending upon experience and location For more information on benefits
and what we offer please visit us at
https://www.exlservice.com/us-careers-and-benefits
[https://www.exlservice.com/us-careers-and-benefits] For more information on
benefits and what we offer please visit us at
https://www.exlservice.com/us-careers-and-benefits
[https://www.exlservice.com/us-careers-and-benefits]
Job Title: Remote Customer Service Inbound Call Center Supervisor - Treasury
Services Department
Location & Duration: Remote, Full Time, Temporary 6+ months.
Hours: 8 hour shifts varying (this is a 24/7 operation)
Hourly pay rate - $25/hr - $27/hr depending upon experience and location
For more information on benefits and what we offer please visit us
at https://www.exlservice.com/us-careers-and-benefits
[https://www.exlservice.com/us-careers-and-benefits]
We are seeking a dedicated and experienced Customer Service Inbound Call Center
Supervisor to lead our remote team of customer service representatives in the
Treasury Services department.
In this fully remote role, you will be responsible for overseeing a team of up
to 18 call center representatives, ensuring high-quality service delivery and
compliance with industry standards.
This position requires strong leadership skills, a deep understanding of
Treasury Services and a commitment to fostering a positive work environment.
Experience mentoring and managing 100% remote financial services inbound call
center teams is a plus
EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and
solutions company. We partner with clients using a data and AI-led approach to
reinvent business models, drive better business outcomes and unlock growth with
speed. EXL harnesses the power of data, analytics, AI, and deep industry
knowledge to transform operations for the world’s leading corporations in
industries including insurance, healthcare, banking and financial services,
media and retail, among others. EXL was founded in 1999 with the core values of
innovation, collaboration, excellence, integrity and respect. We are
headquartered in New York and have more than 54,000 employees spanning six
continents. For more information, visit www.exlservice.com
[http://www.exlservice.com/].
EXL never requires or asks for fees/payments or credit card or bank details
during any phase of the recruitment or hiring process and has not authorized any
agencies or partners to collect any fee or payment from prospective candidates.
EXL will only extend a job offer after a candidate has gone through a formal
interview process with members of EXL’s Human Resources team, as well as our
hiring managers.
EXL is the indispensable partner for leading businesses in data-led industries
such as insurance, banking and financial services, healthcare, retail and
logistics. We bring a unique combination of data, advanced analytics, digital
technology and industry expertise to help our clients turn data into insights,
streamline operations, improve customer experience, and transform their
business. Our partnerships with clients are built on a foundation of
collaboration – and we’ve been chosen as a partner by nine of the top ten
leading US insurance companies, nine of the top 20 global banks, and six of the
top ten US health care payers. We function as one team to make your goals our
goals, whether that’s unlocking the value of generative AI or embedding
analytics into workflows that reduce risk or power your growth. Clients choose
EXL as their transformation partner for many reasons. Our geographic diversity
make talent all over the world instantly accessible. Digital accelerators enable
unmatched speed-to-value, letting you realize results fast. It’s our people that
truly set us apart, though, including the 1,500 data scientists we have
dedicated to our generative AI practice. And our more than twenty years of
experience in delivering business services, garnering stellar client references,
and maintaining a solid balance sheet are reassuring to our C-suite clients.
Find out for yourself why clients, employees, and analysts think we’re some of
the best in the business. Contact us to see how we can help you achieve your
goals.