Company Name: Top Notch Heating, Cooling and Plumbing
Position: Customer Service Representatives
Pay Range:
$40K–$50K+ Per Year
Compensation Breakdown:
Hourly Rate: $20–$25/hr
Annual Range: $40K–$50K+ per year
Location:
Lenexa, KS
Schedule:
Part-time with a flexible schedule
Evening and weekend availability required
Hours may vary based on business needs
Occasional after-hours support may be needed during extreme weather conditions
Benefits:
Company Events & Outings
Celebration of Meeting Goals
Ability to work from Home once trained
Requirements:
2+ years of customer service experience, ideally in HVAC, plumbing, or home services
Strong communication skills with a friendly, professional attitude
Organized and detail-oriented — able to handle calls, schedule jobs, and update client info accurately
Tech-savvy with CRM or scheduling software experience
Team player with a positive attitude and willingness to help wherever needed
Comfortable explaining memberships and promotions clearly to customers
Reliable and flexible, especially during peak weather times
Position Summary:
As the voice of Top Notch Heating, Cooling and Plumbing, you’ll support customers, coordinate service appointments, and drive revenue through confident communication and excellent customer service. Enjoy steady hours, strong pay, and career growth with a long-standing, reputable local company. We’re looking for a friendly, organized, and motivated individual who thrives in a fast-paced environment and brings empathy, attention to detail, and a team-first attitude to a fun, high-energy workplace.
Core Responsibilities:
Answer inbound client calls, emails, and texts
Book and schedule appointments
Explain membership costs and benefits, plus estimated service costs before technician arrival
Enter and manage customer data accurately
Make outbound satisfaction and follow-up calls
Support team goals and maintain strong customer relationships
Pay: $40,000.00 - $50,000.00 per year
Benefits
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location: In person