Join the team that is revolutionizing health care – BayCare Health System
Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility, and clinical excellence.
Our team members focus on tomorrow by achieving personal and professional success today. That's why you'll thrive in our forward-thinking culture, where we combine the best technology with compassionate service. We blend high-tech with high touch in ways that are advancing superior health care throughout the communities we serve.
Title: ENTRY LEVEL Customer Service Center Rep
Facility: Remote - MUST RESIDE IN THE STATE OF FLORIDA
This position requires a MANDATORY 2 week long training based in Tampa and Clearwater* Must be able to attend.
Responsibilities
Responsible for supporting the physician's office health care team, schedules patient appointments, assists with patient inquiries, may arrange for other procedures, laboratory and consultations with referral doctors, serves as the initial point of contact for all BayCare Health System marketing activities and physician referral efforts.
Responsible for quickly determining the needs of the customer. Other marketing and non-marketing related duties as assigned.
BayCare Offers a Competitive Total Reward Package Including
Benefits (Medical, Dental, Vision)
Paid Time Off
Tuition Assistance
401K Match and additional yearly contribution
Annual performance appraisals and team award bonus
Family resources and wellness opportunities
Community perks and discounts
Education
Required
High School or Equivalent
Preferred
Associates Degree
Experience
Preferred
Call Center 1 Year
Preferred
Customer Service 1 Year
Highly
Preferred
Healthcare 1 Year
Facility: BayCare Health System
Location: Remote - MUST RESIDE IN THE STATE OF FLORIDA
Status: Full Time, Exempt: No
Shift Hours: 8:00AM - 5:00PM
Weekend Work: None
On Call: No
How often will this team member be working remotely? Always This position requires a MANDATORY 2 week long training based in Tampa and Clearwater
Equal Opportunity Employer Veterans/Disabled