Coaching from experienced team members supports every part of your day, starting with how you handle real client calls. Here is what that looks like in practice.
Respond to inbound calls and messages from clients who need help understanding their coverage, updating their information or resolving service questions
Follow a guided process for each interaction, with access to mentors who review calls and help you refine your approach
Document every client conversation accurately so the team can pick up where you left off
Reach out to clients with upcoming renewals or pending items, keeping their accounts on track
Coordinate with licensed agents when a client needs policy changes or new enrollment guidance
This is a full-time, remote position. Develop your skills as a contractor while building client relationships and increasing your income potential. You receive structured onboarding that covers products, systems and communication techniques before you handle calls independently. As you gain confidence, you take on a broader set of responsibilities and more complex client needs.
Submit your application for this opportunity through LinkedIn today.