Ready for a Mission That Truly MattersJoin Disabled Veteran Solutions (DVS) as a Customer AdvocateDisabled Veteran Solutions (DVS) is seeking passionate and dedicated Customer Advocates to join our Customer Service Division.At DVS youre not just part of a team-youre part of a mission-driven community dedicated to improving lives through exceptional service and unwavering support.The MissionAs a Customer Advocate you will be the primary point of contact for 50-70 individuals each day guiding them through their healthcare needs with empathy accuracy and professionalism.From navigating PCPs and medications to coordinating appointments and benefits your role will help make healthcare easier and more accessible for those we serve.Position DetailsPosition Type :Full-time remoteSchedule :Monday through Friday with 8-hour shifts between 8 :00 AM and 8 :00 PM ESTTraining :Comprehensive 7-week orientation with full training and ongoing supportEnvironment :100% work-from-home opportunityWhat You BringExcellent active listening and problem-solving skillsAbility to manage multiple systems and tasks efficiently while maintaining a professional and empathetic toneGenuine passion for improving the lives of othersQualificationsHigh School Diploma or equivalent (Bachelors degree preferred)Minimum of 1 year of experience in insurance operations or a related fieldProficiency in using multiple web-based platforms and toolsStrong attention to detail and organizational skillsPreferred ExperienceBackground in healthcare insurance social work or behavioral healthFamiliarity with medical terminology and health benefit plansProven success in a customer service environment especially in complex high-volume settingsWhy Youll Love Working with DVSCompetitive compensation and comprehensive benefitsOpportunities for professional growth and advancementA supportive inclusive and veteran-owned organization committed to excellence and serviceIf youre ready to make a meaningful impact from the comfort of your home wed love to hear from you.Apply today and join us at DVS-where your mission meets purpose.Position Details :Start Date :Start Date - Monday January 19 2026 Hiring closes December 19 2025 - get your application in early!Schedule :8-hour shift Training 8am to 4 :30pm EST; Permanent M Tu W Th 8 :30am to 5pm EST W 11 :30am to 8pm ESTPay :$17.00 / hour to start / $18.00 / hour for bilingual to start; plus bonus opportunitiesA pre-employment drug screening and criminal background check are required prior to employment.Key SkillsTyping,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,StockingEmployment Type :Full-TimeExperience :yearsVacancy :1.