Are you motivated and an ambitious team player with a passion for customer service and sales? Do you thrive in a fast-paced environment? Looking for a Career with a Future? If so, Stanley Steemer is the place for you! Stanley Steemer is looking for motivated and reliable individuals to join our team as a REMOTE Customer Service Agent (CSA). If you enjoy hands-on work, helping customers, and being part of a strong team, this is a great opportunity!
Pay & Compensation
$14-16 per hour base pay
Performance incentives
Upon completion of a 3-week training period, CSAs will be eligible to earn commissions. Most CSAs earn between $15 per hour to $17 per hour
Schedule
Training is 3-weeks beginning Monday, September 21st through Friday, October 9th at either 7:30 am EST or 11:30 am EST
Training is conducted in a hybrid format, blending classroom learning with hands-on phone training.
Flexible schedule, including Saturdays OR Sundays
8-hour shifts
Full-time opportunity with consistent work
Responsibilities
Answer incoming calls from customers in a professional and engaging manner
Schedule, confirm, and update cleaning appointments accurately and efficiently
Identify customer needs and recommend appropriate services to maximize value
Actively upsell and cross-sell services by educating customers on available options and benefits
Consistently ask for the sale and work to close every opportunity presented
Consistently work to meet or exceed sales metrics
Stay engaged, present, and performance-driven throughout each shift
What we’re looking for
Applicants MUST have their own computer, two monitors, high-speed internet, webcam, and a USB headset
Friendly and comfortable talking with customers
Reliable and dependable
Organized and able to multitask
Comfortable using computers and learning new systems
Professional but personable
Background check and drug test (minus THC)
At least 18 years of age
What We Offer
Weekly Pay!
Tenure sales bonus starting at 6 months
Health Plan, Prescription Drug Program, Dental Plan, Vision Plan
401(k) Retirement Plan, Basic Life, Accidental Death & Dismemberment
Optional Life Insurances
Employee Assistance Program
Paid Time Off (PTO) and Paid Sick
Paid Holidays, Bereavement Leave
Medical Leave of Absence, Personal Leave of Absence
Short Term Disability, Long Term Disability, and Employee Discount Programs
Stability and a variety of different roles that provide a path to career advancement
Discounts on Stanley Steemer Products and Services
Family-owned and operated since 1947
U.S. manufactured equipment and technicians trained in-house
Stanley Steemer hires the highest quality individuals to serve our customers and is an Equal Opportunity Employer.
Privacy Policy: If you would like to view our Privacy Policy on our website, please copy and paste the link below into a separate web browser. www.stanleysteemer.com/applicant-employee-privacy-policy