We are an early-stage startup looking for someone to help us better understand the challenges faced by a specific group of families. We are seeking an experienced researcher who can recruit participants, conduct interviews, and identify recurring problems and unmet needs to help guide future product decisions.
Responsibilities
-Recruit qualified participants for research interviews.
-Develop and execute outreach strategies to increase participation in customer surveys.
-Conduct qualitative interviews (approximately 20–30 minutes each).
-Ask thoughtful follow-up questions to uncover underlying needs and current workflows.
-Organize interview and survey findings into clear themes and actionable insights.
-Help identify which problems are most important to solve.
Success Looks Like
-Successfully recruiting qualified participants for interviews.
-Increasing the volume and quality of survey responses.
-Identifying recurring problems and unmet needs across interviews and survey findings.
-Providing clear, evidence-based recommendations that help guide future product decisions.
Ideal Experience
Experience in one or more of the following is preferred:
-Customer discovery
-Qualitative user research
-UX research
-Market research
-Community outreach
-Early-stage startups