Epic Cupid Principal Trainer (Contract)
Location: Remote with minimal travel to Dallas, TX
Hours: Monday–Friday, 8:00 AM–5:00 PM CST
Duration: 3-month contract with potential for extension
Position Overview
We are seeking an experienced Epic Cupid Principal Trainer to provide immediate support for a healthcare organization’s training and informatics team. This individual will serve as a subject matter expert for Epic Cupid workflows and play a key role in supporting a Cupid rollout, including training development, end-user education, go-live readiness, and ongoing support.
The ideal candidate is already Epic Cupid certified, has previous Principal Trainer experience, and has hands-on experience supporting a Cupid implementation or rollout. This individual should be highly independent and able to step into the role with minimal onboarding or ramp-up time.
Required Qualifications
Epic Cupid Certification required
Previous Epic Cupid Principal Trainer and/or Epic training experience
Hands-on experience supporting an Epic Cupid rollout or implementation
Strong knowledge of Cupid workflows and cardiology operations
Experience developing and delivering Epic training curriculum
Experience supporting go-live readiness and activation
Strong facilitation, communication, and stakeholder management skills
Ability to work independently and manage multiple priorities
Preferred Qualifications
Additional Epic certifications
Experience supporting multiple Epic implementations, upgrades, or optimizations
Experience training physicians and other clinical end users
Clinical, cardiology, or healthcare operational background
Bachelor's degree in Healthcare Informatics, Nursing, Healthcare Administration, or a related field, or equivalent healthcare experience
Responsibilities
Serve as the primary training and workflow expert for Epic Cupid
Support training efforts surrounding the Cupid rollout and go-live
Develop, maintain, and update Cupid training materials, curriculum, and training environments
Deliver classroom, virtual, and one-on-one training to clinical end users
Support credentialed trainers and operational stakeholders
Partner with application teams and subject matter experts to understand cardiology workflows
Assist with testing, readiness activities, system enhancements, and workflow changes
Maintain training documentation and workflow specifications
Provide end-user support and troubleshooting during implementation and go-live
Participate in go-live support, optimization efforts, and change management activities
Communicate system updates, workflow changes, and training opportunities to users
Additional Information
Potential for extension based on business needs and additional Epic certifications
Candidate should be able to start quickly and contribute immediately
Preference for candidates local to the Dallas-Fort Worth area
Important: Candidates must already hold an Epic Cupid certification and have previous Cupid rollout/implementation experience. This is not a position that offers Epic certification or extensive training after hire.