****About the FHC
Formed in the Summer of 2010, the Fraternity Housing Corporation (FHC) elevates the value of Alpha Gamma Delta membership by providing safe, competitive, and attractive housing and storage facilities for the members of Alpha Gamma Delta. The FHC fulfills its mission through professional property management and prudent financial management, as well as innovative, diligent, and future-focused investments in property and property improvements. The FHC owns or leases more than 95 Alpha Gamma Delta homes, dorms, lodges, suites, and storage spaces across the United States and is committed to providing the highest quality property management support for each unique chapter served.
About the Position
Job Summary:
The Culinary Support Specialist provides remote, administrative, and operational support to the National Culinary Manager for Alpha Gamma Delta chapters with meal service. This position plays a critical role in ensuring that daily dining operations remain uninterrupted during chef absences, budget tracking is accurate and current, and key communications and purchasing tasks are completed in a timely manner. The Culinary Support Specialist will regularly interact with chapter staff, food vendors, internal teams, and student workers to support the overall effectiveness and stability of the meal program.
Duties/Responsibilities:
Meal Coverage Coordination
Respond rapidly when notified of a Head Chef absence to arrange alternate meal service (using platforms such as ezCater, Grubhub, DoorDash, or local vendors)
Account for dietary needs when placing group orders for chapter meals
Communicate with chefs, chapters, and vendors to ensure smooth delivery and clear expectations
AlphaGamTable Application Support
Maintain fluency in the AlphaGamTable meal management app
Use app data to support emergency meal ordering, generate dietary reports, and assist with participation tracking
Respond to user issues and identify future improvements for the app
Purchase Tracking & Reporting
Track spending via vendor portals
Update budget tracking spreadsheets weekly with food and supply purchases
Ensure accurate categorization by budget category (food, supplies, equipment)
Credit Card Report Approvals
Review monthly credit card submissions from Head Chefs
Verify receipts, confirm compliance with policies, and flag unusual expenses
Record approved purchases into the budget tracking spreadsheet
Dishwasher Recruitment & Onboarding
Participate in the recruitment of student dishwashers at chapters with staffing challenges
Evaluate candidates based on established criteria
Conduct phone screens, select candidate and make employment offer
Coordinate hiring with Human Resources
Track onboarding progress and assist candidates through the process
Kitchen Equipment Coordination
Schedule preventative maintenance visits for chapter kitchen equipment
Assist with arranging equipment repairs and tracking service outcomes
Maintain and update the FHC's replacement and reserve schedule for major kitchen assets
University Dining Coordination
Establish and maintain relationships with university dining departments near FHC chapters
Document contacts and explore meal coverage options during extended chef absences
Routine Communications
Send recurring reminders regarding payroll deadlines, credit card submission dates, holiday closures, etc.
Coordinate with the marketing team on member-facing announcements, when needed
Grocery Delivery & Linen Vendor Support
Explore potential partnerships for cost efficiency
Assist with oversight of any national linen contract (e.g., towels, aprons) and verify invoice accuracy
Competencies:
Build strong internal relationships and deliver responsive support.
Use clear, concise communication to ensure smooth operations
Take initiative and respond quickly in urgent situations.
Situational adaptability
Maintain accurate records
Required Knowledge/Skills/Abilities:
Goal and team oriented, able to work closely with people while exhibiting a positive attitude
Organized and able to work and make sound decisions under pressure and within tight deadlines
Flexible, able to adapt to changing needs, shift priorities as required and enjoy working in a fast-paced environment
Able to anticipate problems and solutions; adept at critical thinking and able to trouble-shoot and problem-solve collaboratively and independently
Able to demonstrate sound decision-making in high pressure conditions with minimal oversight
Work with a diverse constituency
Cooperate, communicate and present yourself appropriately in all situations
Deliver your work on time, on budget and to the highest quality.
Excellent oral and written communication skills Ability to perform basic desktop functions such as email, Microsoft Word and Excel and scanning pdf files
Must be able to read, speak, and write in fluent English
Must pass criminal background check
Education:
High School Diploma or GED equivalent required
Experience:
1-2 years of administrative, operations, or coordination experience required
Experience in campus dining, chapter operations, vendor coordination, or HR support preferred
Proficiency with Excel and basic financial tracking required
Experience working in a sorority/fraternity or university housing environment a plus
Physical Demands/Work Environment/Travel:
This is a remote position; work is primarily performed in a home office environment
May require occasional travel for team meetings or training
Must be able to lift and carry up to 25 pounds.
Must possess valid driver's license
Other Duties:
The above statements are intended to describe the general nature and level of work being performed in this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Non-Discrimination Policy:
We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, religion, national origin, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.
Experience: 1 year required