This is a remote position.
Job Description
As a Corporate Performance Consultant, located in Costa Rica or Nicaragua, you are a technical individual and an experienced consultant, proficient with major CPM software, primarily focused on Vena Solutions. You aim to be recognized for the outstanding client experience you provide and your exceptional problem-solving mindset that drives our partners’ success. As a technologically astute professional, you are ready to join a rapidly scaling mid-sized company that is effectively carving out its market share. You are proud to represent an organization that invests in you as much as you invest in them. Your strong communication skills and fluency in English are evident in every interaction, and you find immense value in building strong relationships with stakeholders.
What You’ll Do as a Corporate Performance Management Consultant:
- You will provide regular status updates to the Technical/Project Lead and the client
- You will create documentation and participate in project meetings
- Be a primary resource and consultant through the full lifecycle of the solution
- Gather client business requirements in partnership with the Project Lead
- Design innovative solutions customized for the client’s specific needs, always using the best practices available
- Be a hands-on SME advising, implementing, testing, and training
- Work closely with internal and external contacts to ensure we are delivering a tailored solution meeting the client’s specification
- Guide and mentor junior team members while nurturing strong client relationships, providing the support needed, online or in-person, in every step of the process.
What You Need to Do the Job:
- ideal candidate is located in Costa Rica or Nicaragua
- 2-3 years of related work experience
- Development/consulting/implementation experience is an asset
- Experience with database concepts and expertise in MS Excel
- Confidence in speaking and presenting information in collaborative customer settings
- High motivation for a role that combines deep technical and customer-management dimensions
- Ability to understand and communicate in English
- Education background in IT, Engineering, or Finance is preferred
What will Give You an Edge:
- Adaptability and Resilience: Your flexibility in adapting to changes and resilience in overcoming challenges, always maintaining focus on what is really important
- Results-Driven: You place a strong emphasis on the quality of your work, evaluating the outcomes you bring with a continuous improvement mindset
- Collaborative and Team-Oriented: While individual performance is crucial, you value teamwork and support your colleagues to collectively achieve the company’s goals
- Customer-Centric: You understand that customer success is directly tied to our success, so you prioritize customer needs and strive to exceed their expectations
- Critical thinking: You enable problem-solving, informed decision-making, and innovative solutions, leading to superior client satisfaction
- Self-Motivation: You are constantly committed to improving the skills and knowledge available to you, ensuring your personal and professional growth
The Typical Perks You’d Expect:
- Competitive Salary
- Additional compensation options and quarterly rewards might be available
- Career advancement opportunities
We sincerely thank all applicants for their interest, moving forward only selected candidates will be contacted for an initial interview.
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