This position can be remote from anywhere in the USA.
OVERVIEW
Act as the single point of coordination relocation services to transferees based on the client’s relocation policy. Services and related benefit consultation provided by the Relocation Consultant may include home marketing, home sale, home purchase, temporary or rental home finding, lease cancellation, and household goods movement. The Mobility Advisor works in the best interest of the transferee and client with the highest commitment to outstanding service and delivering an exceptional experience to the transferring employee.
- Contact the relocating employee to review policy for services authorized by the client.
- Perform "needs assessment" for each relocating employee to assist in coordinating authorized services
- Manage all exceptions and maintain communication with the corporate client on transferee issues, resolution, policy administration and ideas for improvement. This function could also include quarterly and year to date reports, daily or weekly contact with the corporate client.
- Follow up with suppliers to ensure seamless delivery of services resulting in the best experience possible.
- Coordinate origin home sale closing dates, temporary housing needs, and home purchase closing dates.
- Effectively communicate and manage caseload maximizing efficiency while connecting with each transferring employee.
- Complete required audits to ensure compliance with IRS guidelines
- Ensure integrity of all data for each assignment in the Bristol system and understand ramifications to other departments if data is missing.
- Assist other mobility advisors, attending team meetings, ongoing training, client presentations and general assistance when needed.
Two+ years relocation/real estate experience; Bachelor's degree; strong service skills; intermediate Word/Excel.
Key Responsibilities
- coordinating services
- reviewing policy
- managing client
Job Details
- Category: Information Technology
- Seniority: Mid Level
- Commitment: Full Time
- Workplace: Remote — Phoenix, Arizona, United States
- Languages: English
Benefits
- 401k matching
- Generous paid time off
- Tuition reimbursement
About Bristol Global Mobility
Independent relocation services consultant providing guidance to transferees. — Industry: Consulting Services