Job Description:
• Manage attendee registration and customer service, including responding to attendee inquiries via phone and email
• Build, update, and maintain registration content, forms, and attendee-facing communications
• Maintain attendee databases, conduct quality assurance reviews, and prepare reports
• Draft content for registration websites, event communications, and event collateral
• Coordinate event materials, including printing, packing, shipping, inventory management, and onsite distribution
• Support client communication and day-to-day project coordination activities
• Participate in client meetings and internal planning calls
• Document action items and follow-up tasks
• Assist with venue, vendor, destination, and activity research
• Support travel and logistics coordination for attendees, speakers, and event teams
• Provide onsite event support, including registration management, attendee assistance, material distribution, and operational execution
Requirements:
• 2+ years of experience in corporate event coordination
• Demonstrated experience supporting attendee registration and reporting processes
• Experience developing content for event registration websites and attendee communications
• Experience providing attendee customer service and managing participant inquiries
• Strong attention to detail with ability to manage multiple tasks and deadlines simultaneously
• Excellent written and verbal communication skills
• Ability to work independently while collaborating effectively with clients and internal teams
• Proficiency in Microsoft Office, particularly Excel, Word, and Outlook
• Ability and willingness to travel onsite for events as assignments require
• Flexibility to support varying workloads and project schedules throughout the year
• Availability to support remote project work and occasional travel for onsite event execution
• Independent contractor status
Benefits:
• Remote work
• Opportunities to travel and provide onsite event support
• Flexible contract work
• Inclusive workplace valuing diversity
• Sustainability initiatives