Macmillan Learning is a privately-held, family-owned digital learning company
that inspires what's possible for every learner. Our tools, content, and
services are grounded in research and designed to support learning, wherever and
however it takes place. To learn more, please visit our newsroom or
macmillanlearning.com.
This is a contractor opportunity and does not constitute an offer of employment
with Macmillan Learning.
Our Content Systems Workflow team needs additional support to keep pace with
file fulfillment, archiving, and copyright operations across the business. In
this role, you'll help manage the day-to-day flow of content requests, archive
quality control, and copyright registration tasks that keep our content systems
running smoothly. You'll work closely with internal stakeholders and external
vendors, providing steady operational support for a team that touches nearly
every part of the content lifecycle.
Reporting to the Sr. Content Manager, Workflow Optimization, your work directly
supports the accuracy, accessibility, and legal integrity of Macmillan
Learning's content assets.
Scope of Services
You'll coordinate file fulfillment requests, including international
requests, and locate content files as needed.
You'll manage relationships with Electronic File Request vendors to ensure
timely and accurate delivery.
You'll conduct DAM archiving quality control, including metadata review and
archive board maintenance.
You'll support vendor review processes tied to digital asset management.
You'll coordinate the copyright registration process, including deposit copy
management and end-to-end tracking.
You'll assist with business support tasks such as content reports and errata
documentation.
You'll support litigation-related work, including file gathering and
copyright research.
You'll assist with CMS collection management to support common stakeholder
searches.
You'll provide Coursera support by pulling relevant data and content files.
Expected Deliverables and Outcomes
File Fulfillment Tracking: Timely, accurate responses to file requests,
including international requests, with clear vendor coordination records.
DAM Archive QC Reports: Completed metadata and archive reviews, with an
up-to-date vendor review board.
Copyright Registration Tracking: Organized, end-to-end tracking of
registration status and deposit copy management.
Business & Litigation Support Documentation: Accurate content reports, errata
logs, and litigation-related file and research packages.
CMS & Coursera Data Support: Reliable collection searches and data/file pulls
to support stakeholder and Coursera requests.
Required Capabilities
Demonstrated attention to detail when managing files, metadata, and records
across multiple systems.
Strong organizational skills, with the ability to track multiple requests and
processes simultaneously.
Ability to handle sensitive or confidential materials, including
litigation-related content, with discretion.
Effective written communication for reports, documentation, and vendor
coordination.
Preferred Capabilities
Familiarity with digital asset management (DAM) systems and archiving
workflows.
Experience with copyright registration processes or intellectual property
administration.
Familiarity with content management systems (CMS) and collection search
tools.
Experience supporting publishing, educational content, or edtech operations.
Engagement Parameters
Engagement type: Contractor
Duration: 9 months (6/29/26 – 3/31/27)
Time commitment: 20 hours/week
Location: Remote
Compensation: $30.00/hour