Job Description:
• Manage EDI integrations for assigned customers, including new implementations, ongoing maintenance, and trading partner setup
• Map EDI transactions to formats required by Epicor Kinetic and translate Kinetic data for external trading partners
• Troubleshoot integration, mapping, and data issues, identify root causes, and implement practical solutions
• Manage a portfolio of customer accounts with proactive communication and responsiveness to changing technical needs
• Configure and support new vendors and trading partners across customer EDI environments
• Collaborate with colleagues to solve complex issues, share knowledge, and strengthen technical expertise
• Work across EDI technologies and ERP environments while partnering directly with customers
Requirements:
• Strong technical troubleshooting and problem-solving skills
• Experience working with EDI, systems integration, technical consulting, or a closely related environment
• Strong communication skills and confidence working directly with customers, vendors, or trading partners
• Ability to independently manage customer priorities while collaborating with a broader technical team
• Experience with Epicor Kinetic, particularly Demand Management (could set you apart)
• Experience with EDI HQ or similar translation and mapping platforms (could set you apart)
• Knowledge of EDI mapping, SFTP, AS2, or integrations involving multiple ERP platforms (could set you apart)
Benefits:
• Comprehensive health and wellness benefits
• Opportunities for mentorship, continuing education, and focused career goal setting
• Free LinkedIn Learning licenses for everyone
• Mentoring Program
• Inclusive, global workplace
• Policies encouraging time off to rest, recharge, and reconnect
• Support for international relocations and permanent residency processes
• Training courses, mentorship, and continuous support