Consultant, Services Project Program Management
We are seeking an experienced Project Manager, where you will serve as the
critical bridge between what was sold and what is realized for our customers. In
this high-impact role, you will orchestrate end-to-end deployment projects —
including large-scale GPU and network rack installations — on-site within
customer data center environments, ensuring every solution lands on time, on
budget, and fully aligned to contracted outcomes. You will operate at the
intersection of hands-on delivery excellence and strategic advisory, leveraging
predictive risk insights and an AI-forward mindset to drive measurable customer
value.
Join us to do the best work of your career and make a profound social impact as
a Consultant, Services Project Program Management on our – Services Team in
North America - Remote
What You'll Achieve
You will evolve beyond traditional project management into the role of a trusted
value orchestrator — someone who doesn't just track milestones but actively
shapes customer confidence, mitigates risk before it materializes, and
identifies lifecycle value and expansion opportunities throughout every
engagement. From managing daily workflows and shift-level task sequencing to
resolving real-time onsite challenges, your work will directly ensure that the
promise made during the sale becomes the reality experienced by the customer,
reinforcing Dell Technologies' reputation as an outcomes-driven partner.
You will:
Travel regularly to customer data center sites to lead deployment
activities — including GPU, network, and large-scale compute rack
installations — coordinating cross-functional stakeholders and maintaining
hands-on visibility into daily workflows, shift activities, and site
readiness.
Serve as the customer's trusted advisor and value orchestrator, translating
contracted scope into realized outcomes while acting as the primary onsite
point of contact for deployment status, risk escalation, and issue resolution
across logistics, installation, and construction readiness.
Deploy predictive risk insights to identify early warning signals — such as
schedule slippage, resource gaps, vendor delays, or site-readiness blockers —
and intervene proactively to protect delivery timelines and customer
confidence.
Drive lifecycle value and expansion opportunities by maintaining a
consultative lens throughout the engagement, providing clear daily and
shift-level reporting to program leadership, and surfacing areas where
additional Dell Technologies solutions can accelerate the customer's business
objectives.
Embrace change, emerging technologies, and AI-driven tools to continuously
improve delivery methodologies, reporting accuracy, and stakeholder
coordination across complex, multi-workstream data center deployments.
Essential Requirements:
10–12 years of experience in project or program management within technology
services, IT infrastructure deployment, or data center operations, with a
proven track record of delivering complex, customer-facing deployment
projects.
Exceptional communication, coordination, and stakeholder management skills,
with the ability to operate as a credible onsite lead and advisor to
technical teams, vendors, contractors, customer executives, and internal
leadership simultaneously.
Demonstrated ability to manage multiple concurrent deployment workstreams,
balancing scope, schedule, cost, and quality — including daily task tracking,
issue troubleshooting, and transparent reporting to program leadership.
Willingness and ability to travel frequently (50-70%) to customer data center
sites across the US, including extended onsite rotational periods as project
demands require - will include frequent weekend shifts.
Demonstrated ability to apply formal problem-solving and issue-resolution
methodologies to maintain project momentum, particularly during the real-time
troubleshooting and escalation scenarios common in large-scale deployments.
Desirable Requirements:
Proficiency with project management tools such as Microsoft Project and
related scheduling platforms. These roles will be responsible for developing,
maintaining, and adjusting complex, multi-workstream deployment plans
throughout the project lifecycle along with a genuine enthusiasm for AI,
automation, and emerging technologies — particularly experience with AI data
center networking technologies and high-performance fabrics such as
InfiniBand, NVIDIA NVLink, and 400G/800G Ethernet. While detailed design and
implementation expertise is not required, an understanding of these
technologies supports more effective installation sequencing,
cross-functional coordination, risk identification, and escalation
management.
Strong technical acumen that enables effective engagement with architects,
engineers, vendors, and deployment teams. While these roles are not expected
to perform technical design or implementation work, technical fluency helps
build credibility, facilitates informed decision making, and allows the PM to
challenge assumptions, ask the right questions, and drive discussions toward
resolution rather than simply serving as an intermediary.
Ability to accurately read and understand construction documents/plans and
familiarity with OSHA standards, or a willingness to obtain OSHA 30
certification. Experience operation in multi-employer, multi-vendor
construction or data center environments where safety responsibilities are
shared across multiple parties.