Job Description:
Responsible for the successful execution and reporting of all EDI and logistics transactions. This role acts as an essential go-between, working with but not limited to vendors, stores and purchasing team.
Primary Responsibilities
Analyze, report and escalate as needed all electronic Data interchange systems to ensure compliance with applicable controls and standards.
Delivering final compliance reports and documenting results to support all current compliance requirements.This role requires a strong understanding of EDI systems, compliance processes, and the ability to work closely with various teams within the organization to drive compliance and efficiency across all platforms and teams.
Track and address issues that trigger financial chargebacks.
Monitor and communicate with vendors to ensure compliance with our current guidelines and negotiated freight programs.
Support and promote changes and enhancements to existing and new transaction mappings.
Assist with training personnel in EDI support activities.
Provide general customer service as necessary.
Process (import / review / submit) POs as needed.
Process (generate / analyze / communicate) EDI and logistics reports with vendors and internal shareholders to bring all to the expected Worldwide Golf Compliance established in the company guidelines.
Maintaining documentation of compliance activities for vendors and stores.
Logistics Support by routing BOL’s, reviewing freight invoices, researching, and suggesting LTL, and freight changes suitable to us.
Help maintain ERP item information such as backorder dates, End of Life from daily inventory feeds.
Collaborate with stores to resolve current issues.
Desired Qualifications:
1+ year of EDI related / customer service experience either in a business or technical capacity is preferred. (We are also open to recent graduates with their Bachelor’s Degree who are looking to learn and grow!)
Excellent organizational and multitasking capabilities with knowledge of customer service and phone etiquette principles and practices, with clear, concise, and accurate communication skills.
Must be ethical, meticulous, organized, dependable and can work with people in various departments and levels within and outside the organization, while solving issues and quickly addressing concerns.
Demonstrated ability to manage multiple priorities within the confines of a tightly defined deadline.
Intermediate skill set in Microsoft Excel is required.
Plus: Exposure to and familiarity working with SPS commerce is a plus, but not required
Plus: Experience working with SAP is a plus, but not required
Plus: Golf knowledge is a plus, but not required
Additional details
Strong EDI background is required.
Experience withSPS Commerceis preferred (training can be provided).
Any experience withSAPis a plus.
Experience working withXML feedsis preferred.
SQLknowledge is a plus.
StrongExcelskills are required.
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