Complex Director Leisure Sales

Exceptional Hospitality Starts with You

The location for this position is virtual/remote

This is your chance to be part of an in-house Commercial Services team that propels Hilton's sales, revenue management, call center, and analytics functions! As a Complex Director of Leisure Sales, you will support the areas which are at the core of Hilton's "commercial engine" and are important to Hilton's ability to achieve profitable growth. Supporting Hilton Los Cabos and Conrad Punta de Mita and reporting to the Complex Commercial Director, you will manage the solicitation of new customer relationships and accounts, including wholesalers, receptive tour operators, and luxury travel agencies (Consortia), and maintaining existing accounts, while striving to increase revenue and promote relationships through negotiation of guest rooms for assigned Mexican Resorts.

What you'll do during a typical day:

• Mentor and drive sales managers to achieve sales goals and budget and ensure proper deployment, and management of sales travel, trade show schedule, and sales expenditures.
• Represent both resorts in interactions dealing with customers relative to sales and operational questions and challenges.
• Conduct verbal sales presentations to prospective clients. Meet with and entertain clients, some of which will require travel.
• Coordinate and attend scheduled Sales Department and related meetings.

How you'll collaborate with others:

• Travel to each hotel to meet with potential customers.
• Travel to industry-related trade shows in multiple destinations around the world.
• Experience working directly with ownership and asset management.

Deliverables you'll take ownership of:

• Strategic Planning of the leisure team to include deployment, travel, and trade show management, and sales expenditures.
• Develop marketing plans and initiatives for main accounts.
• Solicit and develop new accounts to generate business opportunities for the Hilton Los Cabos and the Conrad Punta de Mita resorts.

What It Takes to Make the Stay

You have these minimum qualifications:

• Seven (7) years of hotel sales experience
• Three (3) years of luxury hotel sales experience
• Proven experience leading and developing sales teams
• Recent work experience with the wholesale, FIT, and luxury consortia market segments
• Up to 30% international travel required

It would be useful if you have:

• Experience delivering sales presentations, both in-person and virtual
• Proficiency in communicating with prospects in English, both verbally and in writing, including responding to emails, phone calls, and demo requests

How We'll Help You Thrive

At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future – Our retirement plans make it easier to save for what's next

*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Hilton offers its eligible team members a comprehensive benefits package to support their mental and physical well-being, so they can Thrive personally and professionally. The pay range for this role is $110,000 – $145,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Sales Incentive Plan (SIP), consistent with other team members at the same level and/or position within the Company.

#LI-REMOTE

Company

Requires 7 years of hotel sales experience, 3 years of luxury hotel sales experience, sales team leadership, wholesale/FIT/consortia experience, and English communication proficiency.

Key Responsibilities

• leading sales teams
• developing accounts
• planning marketing

Job Details

• Category: Sales
• Seniority: Senior Level
• Commitment: Full Time
• Workplace: Remote — McLean or United States
• Salary: USD 110,000 – 145,000 / year
• Languages: English

Benefits

• Generous paid time off
• Tuition reimbursement
• Retirement plan
• Generous parental leave

About Hilton

A global hospitality company operating hotels and resorts worldwide. — Industry: Hospitality and Tourism