Make a Difference in Your Community
Western Maine Community Action is seeking a dedicated and compassionate Community Services Specialist to join our Housing and Energy team. This position plays a vital role in helping individuals and families access heating and energy assistance programs, including the Home Energy Assistance Program (HEAP/LIHEAP), while connecting households to additional services and resources that promote stability and self-sufficiency.
WHAT YOU'LL DO
Assist households with HEAP/LIHEAP and other available energy assistance programs.
Work collaboratively with a supportive team dedicated to helping Maine families.
WHAT WE'RE LOOKING FOR
High school diploma or equivalent required.
Experience in customer service, community services, social services, administrative support, or a related field preferred.
Strong computer, organizational, and communication skills.
WHY JOIN WMCA?
Meaningful work that directly impacts local families and communities.
Supportive team environment.
Comprehensive training provided.
Opportunity to develop skills in program administration, client services, and community resource coordination.
Competitive benefits package and paid time off.
WORK LOCATION
This position currently operates primarily in a remote work environment, with most applications completed by phone and online. Periodic in-person meetings, trainings, and activities at WMCA locations may be required.