Description
This position is responsible for assisting in the operation of a department. An individual in this position will be expected to perform additional job-related responsibilities and duties throughout the facility as assigned and/or necessary.
Essential Functions
An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.
- Proficient with Google Suite applications including Gmail, Docs and Sheets
- Communicate effectively in person or by using telecommunications with our Board of Directors (BOD), homeowners and fellow co-workers and generally enjoy working with a diverse clientele
- Strong interpersonal, written and verbal communication skills required
- Ability to multitask and work autonomously within established procedures and practices with limited supervision, set priorities, meet deadlines, work under pressure and adjust to change.
- Strong decision-making, organizational and problem-solving skills
- Support and provide efficient and timely communication to multiple Homeowner’s Association (HOA) Board of Directors (clients) needs, requests and action items.
- Attend and facilitate Board of Directors meetings, annual meetings and special meetings as required (usually in the evening).
- Ability to effectively manage multiple client relationships simultaneously.
- Prepare all meeting material packets for all above mentioned meetings
- Create budgets for communities in portfolio
- Obtain and negotiate all vendor contracts i.e. (landscaping, maintenance etc.)
- Ability to review, interpret and ensure compliance with HOA documentation
- Ability to review, interpret and answer questions on Financial Documents
- Assists clients with various HOA concerns and/or questions ranging from maintenance, accounting, violations, and other community issues.
- Document and retain all communications between the Community Board Members, Vendors, and Support Teams
- Assist and respond to all homeowners’ questions relating to statements, violations, maintenance and other questions pertaining to their HOA
- Ability to research and obtain information to resolve homeowners’ needs
- Conduct follow up on specific requests made to agent by home owners
- Filing of Paperwork
- Other tasks as assigned
Requirements
- Strong communication skills
- Strong ability to multitask
- Strong ability to pay attention to detail
- Retain and recall a large amount of detailed information
- Move quickly and efficiently through assigned workloads
- Demonstrate the ability to manage time in order to maximize the maintenance of on-going client relationships
- Conduct appropriate for Business atmosphere
- To be able to clearly comprehend the information over telephone
- Utilize general office equipment i.e., telephone, fax, copy machine
- Proper Grammar
- Prior HOA experience a plus
- General understanding of HOA documents helpful
- Bi-lingual helpful
Location:
- Must be located in or near Columbus, OH
Education and Training:
- High School Diploma
- 2-5 years related experience; or equivalent combination of education and experience
- CMCA, AMS or PCAM Designation preferred
Adaptability:
- Adapts to changing work demands.
- Stays focused on own work when faced with challenges and/or difficulties.
- Stays open to and learns from feedback.
Physical Activities
The following physical activities are necessary to perform one or more of the essential functions of this position.
- Moves, lifts, carries supplies weighing less than 20 pounds without assistance.
- Creates documents, reports, etc. using a computer.
- Ability to enter and locate information on a computer.
- Visually verifies and/or reads information.
- Sits for an extended period of time.
- Must be physically present in the office as the needs of the business dictates.
Strong communication, multitasking, attention to detail; HOA experience desired; budget creation and vendor negotiation; Columbus, OH area.
Key Responsibilities
- Attend meetings
- Create budgets
- Negotiate contracts
Job Details
- Category: Business Operations
- Seniority: Mid Level
- Commitment: Full Time
- Workplace: Remote — Columbus, Ohio, United States
- Salary: USD 50,000 – 55,000 / year
- Languages: English
About Cedar Management Group LLC.
A company that manages homeowner associations. — Industry: Consulting Services